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Outlook sending error for single user error code 0x80004005

Posted on 2007-04-02
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Last Modified: 2011-09-20
I have a user (just this user) who can receive emals but cannot send, all other users can send and receive. user has a treo with a goodlink server account. quota is ok. undeliverrable email is sent back to user with error code 0x80004005. how can i resolve this and what is the issue related to. Outlook client 2000 and exchange 2003

Thanks
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Question by:carl_whyte
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by:Sembee
ID: 18838308
Does the problem follow the user to another machine, to OWA?

Simon.
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Author Comment

by:carl_whyte
ID: 18840373
It does and also in OWA
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Expert Comment

by:Sembee
ID: 18844268
If it is one user then I would be looking to recreate the user account. Single user issues don't tend to be worth the hassle of troubleshooting very much.
Create a new user account and move the handheld device to it. See if the problem follows. If it does not, then move the content, email address etc to the new account and then hide the old account and forward it to the new account.

Simon.
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Expert Comment

by:Ron Malmstead
ID: 18845245
Do you use Norton Antivirus on this machine ?
http://support.microsoft.com/kb/329936


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Author Comment

by:carl_whyte
ID: 18845308
Hey Guys that for all your suggestion. I moved the user email account to a different mail store, recreated the local profile and for some strange reason it started working. thanks again guys
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