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Exchange 2003 view user mailbox folders

Posted on 2007-04-02
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Last Modified: 2008-01-09
Is there a way w/in ESM or some tool which will allow me to see not only the size of a user's mailbox, but what folders they have created and what each of those folder sizes are?  I'd like to be able to see the size of their deleted items, sent items, spam box & all inbox folders.

is this possible?  I have 300 users so I don't want to go to each individual box through outlook.
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Question by:mdmcq5
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The_Kirschi earned 250 total points
ID: 18839496
What you need is to setup a mailbox manager recipient policy. Select to create a report only and you will get all the folders and their size from all your users. How? See here:

http://support.microsoft.com/?scid=kb%3Ben-us%3B319188&x=16&y=8
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Author Comment

by:mdmcq5
ID: 18843058
I'm getting the following error when creating the policy:

Exchange System Manager An unexpected error occured  ID no: 8000ffff

so I suppose my message tracking log file is 4 GB or larger.  attempting to figure out how to proceed.
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by:The_Kirschi
ID: 18843299
Why do you think your message tracking log is the problem? Normally each day a new message tracking log file is created. I doubt that you get 4 GB mail per day with 300 users.

Is the RUS working properly? I. e. if you create a new account with mailbox, does it get the correct e-mail addresses?
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Author Comment

by:mdmcq5
ID: 18843398
I must have done something incorrectly b/c the log file off of just one server is kinda bare...

Cleaning Mailbox username@company.com
Recipient Policy: Junk Box
Folder / Contents: 0 Items (1.00 KB)
Folder / Contents: 0 Items (1.00 KB)
Folder / Done: 0 Items Processed, 0 Items Moved (0 (null)), 0 Items Deleted (0 (null))
Folder /Junk Box Contents: 0 Items (1.00 KB)
Folder /Junk Box Contents: 0 Items (1.00 KB)
Folder /Junk Box Done: 0 Items Processed, 0 Items Moved (0 (null)), 0 Items Deleted (0 (null))
Folder /Outbox Contents: 0 Items (0.00 KB)
Folder /Outbox Contents: 0 Items (0.00 KB)
Folder /Outbox Done: 0 Items Processed, 0 Items Moved (0 (null)), 0 Items Deleted (0 (null))
Mailbox username@company.com Contents (before processing): 0 Items (1.00 KB)
Mailbox username@company.com Done: 3 Folders Processed, 0 Items Moved (0 (null)), 0 Items Deleted (0 (null))

For the setup steps outlined in the url you sent, I didn't set up any parameters other than "user".  Perhaps that's causing the problem.  but my interest is seeing all their created folders and their sizes....

Click the Advanced tab, and then click Field. You can now select any of the following options:
•      User
•      Contact
•      Group
•      Public Folder
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Author Comment

by:mdmcq5
ID: 18843437
Why do you think your message tracking log is the problem? Normally each day a new message tracking log file is created. I doubt that you get 4 GB mail per day with 300 users.

I looked up the error message and according to Microsoft that could be the issue.  And I don't know how much mail this particular server gets per day, but the DB is at 47GB.

Is the RUS working properly? I. e. if you create a new account with mailbox, does it get the correct e-mail addresses?
Yes, when new mailboxes are created they do get the correct addresses.
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Author Comment

by:mdmcq5
ID: 18851199
the mailbox manager recipient policy is not running properly.  can someone assist?
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Expert Comment

by:The_Kirschi
ID: 18861131
Did you see and configure this?

(excerpt from the article)
>>18. In the list of folders, select the folder that you want to configure, and then click Edit.<<

You need to manually select the folders and what information you want to see for that folder, e. g. message sizes, date and so on. For example if you want to have listed all e-mail select a size greater than 0.

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Author Comment

by:mdmcq5
ID: 18861603
I'll try again on Monday
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