Solved

New Emails being marked as read

Posted on 2007-04-02
8
443 Views
Last Modified: 2008-01-09
Recently I upgraded a server from WIndows 2003 Server + Exchange 2003 Standard -> Exchange 2003 ENTERPRISE edition and now some users are reporting that there email is comming in NOT marked as new but marked as if it was read already.  Anyone have any ideas?  
0
Comment
Question by:janderson2k
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
  • +1
8 Comments
 
LVL 4

Accepted Solution

by:
bikvi_sibro earned 250 total points
ID: 18838565
Try this...For those specific users, go to their Outlook.  Go to Tools > Options and in the "Other" tab, click on "Reading Pane".  In that dialog box, look for a check box that says "Mark items as read when viewed in in the Reading Pane."  Either uncheck it or change the time variable.
0
 
LVL 5

Assisted Solution

by:drtoto82
drtoto82 earned 83 total points
ID: 18840525
that's it .
Also, somebody else may have been granted the right to read that mail like a secretary or so .
0
 
LVL 4

Assisted Solution

by:bikvi_sibro
bikvi_sibro earned 250 total points
ID: 18840860
Well, I am glad to hear your problem is resolved.
0
Edgartown IT Case Study

Learn about Edgartown's quest to ensure the safety and security of the entire town's employee and citizen data. Read the case study!

 
LVL 4

Assisted Solution

by:bikvi_sibro
bikvi_sibro earned 250 total points
ID: 18840865
Oh...my mistake...i thought that was the author comment by accident....disregard please.
0
 

Author Comment

by:janderson2k
ID: 18843295
Sorry to say but neither of those are the case.  

I am the only user that has access to my account, it is NOT accessed by any other devices other than MY PC and I ONLY use webmail.  So it isnt an outlook setting, nor is it another device reading the email.  Still an open issue...
0
 
LVL 7

Assisted Solution

by:LimeSMJ
LimeSMJ earned 167 total points
ID: 18847594
Have any rules on your mailbox?
0
 

Author Comment

by:janderson2k
ID: 18890264
Its domain wide actually.. Everyone has the issue.
0
 
LVL 7

Assisted Solution

by:LimeSMJ
LimeSMJ earned 167 total points
ID: 18894463
Hmm.  Domain wide.  Problem doesn't seem to discriminate between OWA and the Outlook client.  Since it's everyone, I am doubting it is a rule problem now...

Got any SPAM filters?  Or any type of SMTP filter that checks the emails AFTER it enters the server (such as antivirus)?
0

Featured Post

Instantly Create Instructional Tutorials

Contextual Guidance at the moment of need helps your employees adopt to new software or processes instantly. Boost knowledge retention and employee engagement step-by-step with one easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question