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New Emails being marked as read

Posted on 2007-04-02
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Last Modified: 2008-01-09
Recently I upgraded a server from WIndows 2003 Server + Exchange 2003 Standard -> Exchange 2003 ENTERPRISE edition and now some users are reporting that there email is comming in NOT marked as new but marked as if it was read already.  Anyone have any ideas?  
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Question by:janderson2k
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bikvi_sibro earned 250 total points
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Try this...For those specific users, go to their Outlook.  Go to Tools > Options and in the "Other" tab, click on "Reading Pane".  In that dialog box, look for a check box that says "Mark items as read when viewed in in the Reading Pane."  Either uncheck it or change the time variable.
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by:drtoto82
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that's it .
Also, somebody else may have been granted the right to read that mail like a secretary or so .
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by:bikvi_sibro
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Well, I am glad to hear your problem is resolved.
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by:bikvi_sibro
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Oh...my mistake...i thought that was the author comment by accident....disregard please.
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by:janderson2k
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Sorry to say but neither of those are the case.  

I am the only user that has access to my account, it is NOT accessed by any other devices other than MY PC and I ONLY use webmail.  So it isnt an outlook setting, nor is it another device reading the email.  Still an open issue...
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by:LimeSMJ
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Have any rules on your mailbox?
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by:janderson2k
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Its domain wide actually.. Everyone has the issue.
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by:LimeSMJ
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Hmm.  Domain wide.  Problem doesn't seem to discriminate between OWA and the Outlook client.  Since it's everyone, I am doubting it is a rule problem now...

Got any SPAM filters?  Or any type of SMTP filter that checks the emails AFTER it enters the server (such as antivirus)?
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