Solved

Telehpone service no longer working after installing Netgear WPN824 Wireless Router

Posted on 2007-04-02
7
413 Views
Last Modified: 2013-12-22
I just installed a Netgear WPN824 wireless router at home.  It all seemed to go well until I discovered that my telephone, which is serviced through my cable modem, no longer works.  When I unplugged the wireless router, I got my phone service back.  I didn't see any special instructions for configuring my phone with this device.  Does anybody know what additional setup I need to do to get my phone to work with this router?

Thanks!!
0
Comment
Question by:mromeo
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 11

Assisted Solution

by:jekl2000
jekl2000 earned 50 total points
ID: 18839069
A assume here that you mean adsl verses cable.
You should have a splitter that splits your phone line...one goes to the router and one to the phone.

Refer to this website for more info:

http://usertools.plus.net/tutorials/id/13
0
 

Author Comment

by:mromeo
ID: 18839105
I've been told that I don't need to split it.  The voice line should work as well as the data line.  Something about cloning my PCs mac address - any ideas?
0
 
LVL 2

Assisted Solution

by:fullandby
fullandby earned 50 total points
ID: 18839119
If you have VOIP make sure that the modem is plugged into the WAN port on the router and that the Phone adapter is plugged into a LAN port on the router. Also, you might check with your phone provider and see if there is an issue with this particular router.
0
Surfing Is Meant To Be Done Outdoors

Featuring its rugged IP67 compliant exterior and delivering broad, fast, and reliable Wi-Fi coverage, the AP322 is the ideal solution for the outdoors. Manage this AP with either a Firebox as a gateway controller, or with the Wi-Fi Cloud for an expanded set of management features

 
LVL 2

Assisted Solution

by:mkurtzhals
mkurtzhals earned 75 total points
ID: 18839620
Make sure you turn off the routing functionality on the wireless and also turn off dhcp.  It sounds like you have some routing issues.
0
 
LVL 1

Assisted Solution

by:RussellAult
RussellAult earned 75 total points
ID: 18950534
So, just to make sure I have this straight, you have a cable modem, and Netgear WPN824 wireless router plugged into the cable modem, and then some kind of VOIP gateway or something plugged into the wireless router, and then a telephone plugged into that, is that correct?

And, just to clarify, if this is correct, what kind of VOIP gateway do you have?
0
 

Accepted Solution

by:
mromeo earned 0 total points
ID: 18957976
There was a patch I needed to download from Netgear. After doing that, everything worked fine.
0
 

Author Comment

by:mromeo
ID: 22262044
i just needed to download a patch
0

Featured Post

Easy, flexible multimedia distribution & control

Coming soon!  Ideal for large-scale A/V applications, ATEN's VM3200 Modular Matrix Switch is an all-in-one solution that simplifies video wall integration. Easily customize display layouts to see what you want, how you want it in 4k.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

I'm Dumb-phoned(ed) Last week, I noticed this message when adding events to my Google Calendar: On June 27th (2015), Google is removing SMS as a notification option for Google Calendar events.  Their assumption is that enough people have smart p…
Working settings for French ISP Orange "Prêt à Surfer" SIM cards for data connections only. Can't be found anywhere else !
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question