Solved

SPF Record

Posted on 2007-04-02
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Last Modified: 2010-03-06
Exchange Server 2003 on Windows Server 2003 OS
A mac email server is trying to send to my Exchange Server. All the email is getting stuck in THEIR mail queue with an SPF record error and will not go out. I can send to them - no problem. What is the workaround to exempt them from this.

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Question by:gwg80
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Expert Comment

by:Sembee
ID: 18839399
Are you checking SPF records? If so, stop using them - SPF is pretty much a waste of time anyway.
Otherwise the sender needs to fix their SPF records as they are probably wrong.

Simon.
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Author Comment

by:gwg80
ID: 18839809
Where on the Exchange or Sunbelt Spam filter would that be? We were able to receive from them before and have not changed anything on our end. They enabled SPF on their end Friday but then turned it off today. They use Kerio mail server in a MAC environment.

Thanks

George
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Sembee earned 500 total points
ID: 18840363
There is no built in tools for SPF lookups in Exchange, so it will have to be in the third party tool that you are using. I haven't used Sunbelt's latest antispam filter so cannot help you there. You may have to call up their support team and ask them - although if they are as responsive as they were when I tried to contact them last year it will be quicker to go through every option in the product yourself (I wasn't impressed to say the least).

Simon.
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Author Comment

by:gwg80
ID: 18962061
Thanks for the input. The resolution was in - as you put forward - with Sunbelt. There is an SPF setting in the Ninja server. You are right about their tech support - hit & miss. The worst part is they release software and fix the bugs after - significant ones at that.

Thanks

George
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