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Centralized e-mail correspondence

Posted on 2007-04-02
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We have a .net-basd intranet and, among other things, has a section that pulls our member directory along with the contacts for each entity/member. I would like to implement the ability to allow staff to e-mail a contact and the e-mail would be stored in a database and then if a reply is sent back from the contact, that the reply would be stored in the database. All of the correspondence would then be shown on the intranet, so that various staff know who has talked to that entity/member and what recent dialogue has taken place. We have Exchange 2003 to go along with our intranet. What is involved in accomplishing this? Any insights would be helpful. Thanks.
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Question by:cciservices
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Erik Pitti earned 500 total points
ID: 18840804
I can think of one way to do it.

You can use System.Net.Mail (http://www.systemnetmail.com/) to send the email from (assuing ASP.NET?) then implement a Managed SMTP event sink on the Exchange server (http://msexchangeteam.com/archive/2004/06/16/157550.aspx) to parse the incoming mail stream for messages destined to a particular user or with a particular subject.
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by:cciservices
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Yes, I am using asp.net. I haven't used managed sinks before, but I'll read up on it if no one offers up any other simpler solutions. Anyone else have any ideas or should I award the points to chakote?
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by:Erik Pitti
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you could (maybe) just as easily implement an unmanaged sink if you're more familiar.  I was just trying to keep everything in the managed code/.NET realm.
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