Solved

Power surge on USB hub port on laptop.

Posted on 2007-04-02
4
8,483 Views
Last Modified: 2008-01-09
A friend's laptop has a prompt telling him that there is a power surge on the hub port and it tells him to remove the USB device.

The thing is, there aren't any USB devices connect to his laptop.

Any ideas?
0
Comment
Question by:warriorfan808
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 10

Accepted Solution

by:
jasfout earned 350 total points
ID: 18840822
Is it still under warranty?...if so, contact manufacturer
If not...What is the software giving you this error? is it the manufacturers software? If so check the manufacturer website for any updates to the software, or BIOS updates directed at that problem.
0
 
LVL 22

Assisted Solution

by:RedKelvin
RedKelvin earned 75 total points
ID: 18840982
this happens when the pins are shorted out (touched together) on a usb port.

I had this problem when I inserted a device on my old laptop, basically the pins were shorted by the metal of my USB drive when I inserted it, this was because the plastic tongue that holds the pins inside the usb port had been broken off.

Take a look at the usb ports on the computer and check for damage, a faulty usb device could also cause this issue.
0
 
LVL 7

Assisted Solution

by:jalilthe1
jalilthe1 earned 75 total points
ID: 18841529
0
 
LVL 1

Author Comment

by:warriorfan808
ID: 18853705
Thanks for all the help guys.  It is a faulty hub.  I returned to the default installation from Dell and the problem still occured.  The laptop is being returned.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Monitor input from a computer is usually nothing special.  In this instance it prevented anyone from using the computer.  This was a preconfiguration that didn't work.
Moving your enterprise fax infrastructure from in-house fax machines and servers to the cloud makes sense — from both an efficiency and productivity standpoint. But does migrating to a cloud fax solution mean you will no longer be able to send or re…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…
Suggested Courses

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question