• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 8512
  • Last Modified:

Power surge on USB hub port on laptop.

A friend's laptop has a prompt telling him that there is a power surge on the hub port and it tells him to remove the USB device.

The thing is, there aren't any USB devices connect to his laptop.

Any ideas?
3 Solutions
Is it still under warranty?...if so, contact manufacturer
If not...What is the software giving you this error? is it the manufacturers software? If so check the manufacturer website for any updates to the software, or BIOS updates directed at that problem.
this happens when the pins are shorted out (touched together) on a usb port.

I had this problem when I inserted a device on my old laptop, basically the pins were shorted by the metal of my USB drive when I inserted it, this was because the plastic tongue that holds the pins inside the usb port had been broken off.

Take a look at the usb ports on the computer and check for damage, a faulty usb device could also cause this issue.
warriorfan808Author Commented:
Thanks for all the help guys.  It is a faulty hub.  I returned to the default installation from Dell and the problem still occured.  The laptop is being returned.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now