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Steam does not update

Posted on 2007-04-02
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Last Modified: 2013-12-21
Hi Gurus,

I'm having problems getting Steam to work on my upgraded PC. When I start Steam, it starts the update process but once it hits 99%, it drops down to 26% again and repeats this process a few times before I get the error "Steam is currently unavailable, please try again later".

The Steam support page so far hasn't really helped me fix this problem. I wonder if the problem has something to do with the new AMD64 I've installed? Are there compatibility issues with AMD64 and Steam?

I disabled my Windows firewall and the router I'm using has worked fine with Steam in the past.

Any ideas how I can solve this problem?
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Question by:COE-IT
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4 Comments
 
LVL 5

Expert Comment

by:mdrichards
ID: 18841346
First thing to try whenever Steam starts behaving oddly is to shut it down and delete the clientregistry.blob file. Then try reloading Steam again.

Personally, 99% of Steam problems have been resolved by doing this... hopefully it works for you in this case.

On a side note, Steam should run fine on AMD64 systems, with either Windows 32bit or 64bit editions, I've personally ran both fine.

Good luck :)
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LVL 1

Author Comment

by:COE-IT
ID: 18843565
I tried deleting the "clientregistry.blob" file and restarting Steam - no luck. It continues to try and update, going up to 99% and starting over several times before I get the "Steam is unavailable message......" :(

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Accepted Solution

by:
mdrichards earned 750 total points
ID: 18847464
Try deleting all the .blob files from your Steam directory.

AppUpdateStats.blob
ClientRegistry.blob

See if this helps... if not, you may need to visit the Steam support forums or open an official support ticket.
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Author Comment

by:COE-IT
ID: 18868177
That worked! thanks!
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