Solved

Windows XP Update causes Unmountable Boot Volume

Posted on 2007-04-03
12
937 Views
Last Modified: 2012-06-27
Hi

I have a Windows XP Pro PC which has run Windows Update this morning.  After that I get the Blue Screen of Death every time it reboots.  I can’t boot into Safe Mode or get to last known good configuration - each one goes to BSOD.

The error I am getting is  Unmountable Boot Volume  STOP: 0x000000ed (0x82FA4548, 0xC000009c, 0x00000000, 0x00000000).  I can't get anywhere.

Any ideas anyone?
Thanks
0
Comment
Question by:ictteam
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 5
12 Comments
 
LVL 29

Expert Comment

by:Alan Huseyin Kayahan
ID: 18842338
        *To resolve this issue you will need to boot into the recovery console, boot from XP cd and hit R to enter the console. And then type chkdsk /p.
         *If it doesn't help, boot PC from ERD Commander cd, and remove the latest XP patch/fix which affected your system.
0
 
LVL 32

Expert Comment

by:and235100
ID: 18842543
From what MrHusy said,

Here is the MS reference:
http://support.microsoft.com/kb/555302
0
 

Author Comment

by:ictteam
ID: 18842952
We have tried to boot from the XP CD.  We get asked to go into Safe mode etc and whatever we choose we get BSOD again.  We haven't got access to ERD Commander - we just can't do anything.  Any other ideas?
0
PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now

 
LVL 29

Expert Comment

by:Alan Huseyin Kayahan
ID: 18843180
                  *I dont think that you booted from XP CD-ROM. In order to boot from cdrom, enter BIOS settings and set CD-ROM as the first boot device.
0
 

Author Comment

by:ictteam
ID: 18843237
We did set the boot device as cd rom -
0
 

Author Comment

by:ictteam
ID: 18843348
Sorry ignore my last reply - I am speaking on behalf of somebody on the other side of the city so I haven't got the PC in front of me.  It turns out they were trying to boot from the wrong CD - that's why it didn't work.  They are now going to try the correct one.

0
 
LVL 29

Expert Comment

by:Alan Huseyin Kayahan
ID: 18856731
     Hi ictteam
            Please inform me about your current status.

Regards
0
 

Author Comment

by:ictteam
ID: 18857160
Hi MrHusy

Ok.  I think the HD is dead - chkdsk brought up lots of errors, which were unrecoverable.  I think the fact this happened after a Windows Update is purely coincidental.  I am picking the drive up next week to try as a slave in another pc - but I think after that it'll be over to the data recovery experts.
0
 
LVL 29

Accepted Solution

by:
Alan Huseyin Kayahan earned 500 total points
ID: 18859014
         Hi ictteam
                Sad to hear that. I hope the error is fixable.
                *In my opinion whole HDD is not dead, and you would be able to copy your data from it to the computer's HDD which you will connect this one as slave.
               *Also try running chkdsk with /r switch that will check bad sectors.
               *After copying the data, a full format should fix it.
               *If data is not recoverable, download GetDataBack which will recover your data.
               
0
 

Author Comment

by:ictteam
ID: 18889590
Hi MrHusy

I will be checking theHD tomorrow - will let you know what happens. Thanlks for all your help.
0
 

Author Comment

by:ictteam
ID: 18906172
Hi MrHusy

I am pleased to say that GetDataBack seems to be doing the job (it's running now).  The group we are working with have now brought us a laptop which is displaying exactly the same error – after Windows update ran, so I am fairly certain now that the update for whatever reason has caused this problem.

Once they are happy with the recovered data I will do a reformat and reinstall of Windows – and then do the same on the laptop.  Thanks for your help!
0
 
LVL 29

Expert Comment

by:Alan Huseyin Kayahan
ID: 18906198
      My pleasure.
0

Featured Post

Save the day with this special offer from ATEN!

Save 30% on the CV211 using promo code EXPERTS30 now through April 30th. The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
In this article, I will show you HOW TO: Perform a Physical to Virtual (P2V) Conversion the easy way from a computer backup (image).
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question