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Printing email in Outlok 2003 w/IE7 installed gives odd behavior

Posted on 2007-04-03
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Hello - this is an odd one...

I have a machine that has Office 2003 and IE7 on it.  The problem is that when the user prints out an email from Outlook 2003, one of two things happen - it will print in a very small font or it will print normally but the header information (To:, From: Subject line) will be missing.  This behavior was consistant for any email (what I mean is that email #1 will always print tiny and #2 would always print without the header info).

It did not matter if the emails were HTML or plain text and I could not find any consistant way to predict how an email would print.

After playing with it a bit, I removed IE7 (back to IE6) and then things we printing normally again.

I have been unable to find a reason for this - has anyone else seen this issue or similar behavior?

Thanks in advance,

Brad
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Question by:dasmail2000
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war1 earned 1000 total points
ID: 18843429
Brad,

Here is the reason why printing causes missing header and tiny font.  It's due to the shrink to fit feature of IE7.  There is a hotfix or it.

http://www.ie-vista.com/known_issues.html#printing
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by:dasmail2000
ID: 18844604
Perfect - I didn't find that info in my searching so that was a great link.

Thanks!

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