Solved

some web pages cannot be seen using broadband

Posted on 2007-04-03
5
220 Views
Last Modified: 2013-12-08
Yesterday a friend had a router failure.  I replaced it with an almost identical one (Belkin)  Everything works fine except that some web sites cannot be seen. If the PC is used with dialup, then it is ok, but if the page is accessed over the router then sites such as www.masters.org cannot be seen.   I have tried disabling the router firewall but to no effect.  Other PCs on the network are behaving in the same way.
HELP!
0
Comment
Question by:jcolles
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 97

Expert Comment

by:war1
ID: 18843667
jcolles,

1. Clear your DNS cache.  Go to Start > Run and type CMD
and hit OK.
At the command prompt, type ipconfig /flushDNS
and hit OK.

2. Clear your cache.  Go to Tools > Internet Options > General tab.  Under Temporary Internet Files, click "Delete Files" button. Also click "Delete Cookies" button. Click OK.

3. If no joy, check if your PC is blocking the site.  Do a search for HOSTS file and open it with an editor like Notepad. Delete any line that has the blocked site in it.

HOSTS file is located in
Windows XP      =      C:\WINDOWS\SYSTEM32\DRIVERS\ETC
Windows 2K     =     C:\WINNT\SYSTEM32\DRIVERS\ETC
Win 98/ME     =     C:\WINDOWS

It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

4. If you are using Internet Explorer, check if the site is restricted or blocked.  Go to Tools > Internet Options > Security. Hightlight Restricted Sites and see if the blocked site is located there.

Also under Content tab > Content Advisor, check if the site is restricted there. Remove it.

5. Check if antispyware, antivirus, or firewall is blocking the website.

6. If no joy, we narrow the problem down to the router.  Replace the router.
0
 

Author Comment

by:jcolles
ID: 18844015
Thanks for your reply.
I have just got back from having a look at the system and eventually found the problem.  The router was set to PPOE and not PPOA.  The strange thing is that that was how the old router had been set and it worked ok-
thanks again for trying to help
0
 
LVL 97

Expert Comment

by:war1
ID: 18844127
jcolles, glad you found the setting in the router that is causing the problem.
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 19097895
PAQed with points refunded (125)

Computer101
EE Admin
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

After uninstalling Opera browser (for example ver. 10.63), your attempts to open a web page by clicking on a URL link may fail with an error message.  The error is "This operation has been canceled due to restrictions in effect on this computer. Ple…
SSL stands for “Secure Sockets Layer” and an SSL certificate is a critical component to keeping your website safe, secured, and compliant. Any ecommerce website must have an SSL certificate to ensure the safe handling of sensitive information like…
Google currently has a new report that is in beta and coming soon to Webmaster Tool accounts. This Micro Tutorial will highlight new features for Google Webmaster Tools.
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question