Custom error page 404

I want to set a 404 custom error page for my client. How to do that. The client uses 1and1.com server and as per their instructions i created a .htaccess file to set the 404 error page. but it doesnot work.
.htaccess file:
ErrorDocument 404 http://website.net/-/showit.asp
should we enable frontpage extensions for this to work? but if i enable the fp extensions, the ftp will not work for the customer and he wants his ftp.

any suggestions?
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CWS (haripriya)Asked:
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Jason C. LevineConnect With a Mentor No oneCommented:
Hi cyberwebservice,

Try it without the http:// part

ErrorDocument 404 /404page.html

assuming 404page.html is in the site root.
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TeRReFConnect With a Mentor Commented:
It is an apache server right?

What doesn't work? Did you check the apache log files? It should give you more info on what goes wrong...
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