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HP Color LaserJet 2600n aolor printing alignment off.

Posted on 2007-04-03
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Last Modified: 2013-12-15
HP Color LaserJet 2600n color printing alignment appears to be off.  The black prints fine, but the color printing shadows so you have all the colors slightly offset farther and farther to the right.  I've downloaded all of the new drivers to no avail.  The printer has always printed color this way.  I contacted HP but since the printer isn't under warranty they won't even answer technical support questions.
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Question by:anotherhick
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5 Comments
 
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Expert Comment

by:☠ MASQ ☠
ID: 18842863
Try resetting back to the factory defaults to begin with.
There's a useful thread on the HP forums which looks at other options as well.
http://tinyurl.com/ywaabk
On some HP's the offsets can be changed using the control panel but I'm not sure this is one of them.
A firmware update may also help as a resetting method (Firmware update here: http://tinyurl.com/sx45y)
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Author Comment

by:anotherhick
ID: 18842881
The first URl isn't working.  Can you post the full URl as the tinyurl doesn't appear to be functioning.  Thanks!
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LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 18842930
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Author Comment

by:anotherhick
ID: 18843874
Masqueraid,

I found the URl for the hardware reset as well as for the firmware update and have completed both.  They did help somewhat but the yellow is still shadowing outside of the correct footprint.  Any ideas?
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☠ MASQ ☠ earned 500 total points
ID: 18844912

Try doing this via HP Toolbox
Go to the HP Toolbox, click on the Troubleshooting tab, then click on Troubleshooting Tools, scroll to the bottom and click on Calibrate Now. According to HP you need to repeat that 4 times (no explanation of why - perhaps once for each cartridge?) and it *should* be recalibrated. It may need recalibrating on a regular basis though.

Setting the printer to calibrate the cartridges regularly
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=125&prodSeriesId=446153&prodTypeId=18972&objectID=c00314525
Be aware that this will result in a calibration happening prior to your print run so can slow everything down if your settings require frequent calibration.

Do have some concerns that if the printer really has, "always printed color this way", that it should have been returned while it was still under warranty and there may only be so much you can improve on if there is an underlying hardware issue.

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