Solved

error message for add-in for Outlook 2007

Posted on 2007-04-03
3
5,252 Views
Last Modified: 2008-12-23
The Add-in "Exchange Scan" (C:\Program Files\Network Associates\VirusScan\scanemal.dll) cannot be loaded and has been disabled by Outlook. Please contact the Add-in manufacturer for an
update. If no update is available, please uninstall the Add-in.


How do I uninstall this add-in? when I go to the add ins page, I don't see it listed.

0
Comment
Question by:brokeMyLegBiking
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 18843743
brokeMyLegBiking,

Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.

If addin is not there, close Outlook.  Do a search for and rename extend.dat file. Restart Outlook. This will disable all addins. But you can add the others back.

Extend.dat is located in C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook folder. It is a hidden file, so you have to unhide hidden files. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.
0
 
LVL 4

Author Comment

by:brokeMyLegBiking
ID: 18843892
sorry, forgot to mention that I am using Outlook 2007. but I figured it out, there is a button down at the bottom of trust center, labled "COM add-ins".
0
 

Expert Comment

by:MeanJim
ID: 22797494
The file extend.dat is actually in C:\Documents and Settings\<user>\LOCAL SETTINGS\Application Data\Microsoft\Outlook ...
Not to be picky.....renaming extend.dat worked for me.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

630 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question