Solved

Faulting application inetinfo.exe

Posted on 2007-04-03
6
5,049 Views
Last Modified: 2012-05-05
hello I receive and application on my exchange server:(Event ID 1000) Faulting application inetinfo.exe, version 6.0.3790.3959, faulting module SMTP177.DLL, version 6.0.0.177, fault address 0x00019f81. In additon right below that I also receive this error. The description for Event ID ( 1000 ) in Source ( Microsoft Exchange Server ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: inetinfo.exe, 6.0.3790.3959, 45d69692, smtp177.dll, 6.0.0.177, 45ef436b, 0, 00019f81. Does anyone know what these are and how to resolve them

THanks

0
Comment
Question by:ctkearney01
6 Comments
 
LVL 104

Expert Comment

by:Sembee
ID: 18844404
What else is on the machine?
Is the machine fully up to date?

This is usually caused by a third party application, particularly those made by Symantec.

Simon.
0
 
LVL 70

Expert Comment

by:KCTS
ID: 18844446
inetinfo.exe is part of IIS which exchange requires. Try this link http://support.microsoft.com/kb/810591/en-us
0
 

Author Comment

by:ctkearney01
ID: 18844649
By the way I have exchange 2003sp2 with windows 2003 standard sp2 with symantec mail security 6.0
0
Don't lose your head updating email signatures!

Do your end users still have the wrong email signature? Do email signature updates bore you or fill you with a sense of dread? You can make this a whole lot easier on yourself by trusting an Exclaimer email signature management solution. Over 50 million users do...so should you!

 
LVL 104

Accepted Solution

by:
Sembee earned 500 total points
ID: 18845549
You are using a Symantec product.
Based on experience that will be the cause. Until you remove it, I wouldn't look anywhere else for the cause of the problem. Remove the Symantec product and reboot. You will probably find the problem goes away and the server's performance increases.

Simon.
0
 

Author Comment

by:ctkearney01
ID: 18845945
what i did was i change some exceptions in symantec and that seems to be working. I found an article that wanted me to add some ext and do exclude some file directory for symantec and exchange. Hopefully that does the trick.
0
 

Expert Comment

by:lineonecorp
ID: 20043317
Received this from Symantec. http://service1.symantec.com/SUPPORT/ent-gate.nsf/docid/2007902924597398 

Also, they stated, update the version to 6.0.3.201 instead of 6.0.0.177

The update tool built-in will not update the version, a complete 430mb download from fileconnect is needed. Then upgrade.
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now