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Offline files disappear

Posted on 2007-04-03
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Last Modified: 2008-12-17
A user in the office is havig trouble with offline files.  He's running WinXP Pro on a Dell latitude notebook, on a Win2k domain.  The issue is, when he's not connected to the network, offline files are intermittant.  Sometimes they work fine other times they are just not there at all.

I started by reinitializing offline files on his laptop.  Next was a complete format and reinstall of the OS.  I should also note that, due to a hardware problem, the mobo and hdd were replaced a while after that.  The problem persisted.  Then I deleted his active directory account and recreated it again.  The problem still persists.

No other user on this network has experienced the problem.  Also, there is another person using the exact same laptop and he hasn't had the problem either.

Thanks in advance for your comments.
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Question by:gods_kid
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Accepted Solution

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johnb6767 earned 2000 total points
ID: 18844398
1. Click Start, click Run, type REGEDIT, and then click OK.
2. Locate and click the following registry subkey:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\NetCache
3. Click Edit, point to New, and then click DWORD Value.
4. Type SilentForcedAutoReconnect, and then press ENTER to name the value.
5. Double-click SilentForcedAutoReconnect.
6. In the Value data box, type 1, and then click OK.
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LVL 66

Expert Comment

by:johnb6767
ID: 18844411
Files that you add to the Offline Files folder on a Windows XP-based computer are synchronized when another person uses the computer
http://support.microsoft.com/?kbid=811660

Its from the above link, to resolve a similar problem, of not seeing the LIVE data. Might be worth a shot...
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Author Comment

by:gods_kid
ID: 18883882
What is the expected result after adding that registry key?  I mean, what does it do?  I'd just like to know before I try it.

Thanks
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LVL 66

Expert Comment

by:johnb6767
ID: 18884715
It silently reconnects you back to hte network, to live shares, instead of cached shares....Helps with viewing live shared folders, when in an offline status...It forces your PC back to an online status...
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