Offline files disappear
Posted on 2007-04-03
A user in the office is havig trouble with offline files. He's running WinXP Pro on a Dell latitude notebook, on a Win2k domain. The issue is, when he's not connected to the network, offline files are intermittant. Sometimes they work fine other times they are just not there at all.
I started by reinitializing offline files on his laptop. Next was a complete format and reinstall of the OS. I should also note that, due to a hardware problem, the mobo and hdd were replaced a while after that. The problem persisted. Then I deleted his active directory account and recreated it again. The problem still persists.
No other user on this network has experienced the problem. Also, there is another person using the exact same laptop and he hasn't had the problem either.
Thanks in advance for your comments.