Offline files disappear

A user in the office is havig trouble with offline files.  He's running WinXP Pro on a Dell latitude notebook, on a Win2k domain.  The issue is, when he's not connected to the network, offline files are intermittant.  Sometimes they work fine other times they are just not there at all.

I started by reinitializing offline files on his laptop.  Next was a complete format and reinstall of the OS.  I should also note that, due to a hardware problem, the mobo and hdd were replaced a while after that.  The problem persisted.  Then I deleted his active directory account and recreated it again.  The problem still persists.

No other user on this network has experienced the problem.  Also, there is another person using the exact same laptop and he hasn't had the problem either.

Thanks in advance for your comments.
gods_kidAsked:
Who is Participating?
 
johnb6767Connect With a Mentor Commented:
1. Click Start, click Run, type REGEDIT, and then click OK.
2. Locate and click the following registry subkey:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\NetCache
3. Click Edit, point to New, and then click DWORD Value.
4. Type SilentForcedAutoReconnect, and then press ENTER to name the value.
5. Double-click SilentForcedAutoReconnect.
6. In the Value data box, type 1, and then click OK.
0
 
johnb6767Commented:
Files that you add to the Offline Files folder on a Windows XP-based computer are synchronized when another person uses the computer
http://support.microsoft.com/?kbid=811660

Its from the above link, to resolve a similar problem, of not seeing the LIVE data. Might be worth a shot...
0
 
gods_kidAuthor Commented:
What is the expected result after adding that registry key?  I mean, what does it do?  I'd just like to know before I try it.

Thanks
0
 
johnb6767Commented:
It silently reconnects you back to hte network, to live shares, instead of cached shares....Helps with viewing live shared folders, when in an offline status...It forces your PC back to an online status...
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.