Solved

Sender blocked in Outlook Express

Posted on 2007-04-03
6
407 Views
Last Modified: 2013-11-22
I am using Outlook Express 6.0/XP/SP2/McAfee

I can not receive emails from one particular sender.  For some reason the header of the message comes through, but not the body of the message.  Other people within my company can receive the same message from the same sender with no problem.  Is there a way to add a "safe sender" to my outlook express or change a setting so that it's not blocking the message content from this sender?  The message is text format, not html.
0
Comment
Question by:FEDEXECA
  • 3
  • 2
6 Comments
 
LVL 97

Expert Comment

by:war1
ID: 18844937
FEDEXECA,

Outlook Express does not have a Safe Sender list.

Check if antivirus or antispyware is editing your email.  Turn off antivirus check of email. Turn off antispyware. Then test.
0
 
LVL 6

Expert Comment

by:brasslan
ID: 18845098
Also, I've seen anti-spam software installed on different PC's creating different e-mail problems.  If you have any anti-spam software, disable and test.
0
 

Author Comment

by:FEDEXECA
ID: 18847050
I tried completely disabling McAfee, and I'm still getting the same result.  The email comes through from the sender, but the body of the email is blank.  Other receipients on the same email are able to view the message with no problem.
0
Network it in WD Red

There's an industry-leading WD Red drive for every compatible NAS system to help fulfill your data storage needs. With drives up to 8TB, WD Red offers a wide array of solutions for customers looking to build the biggest, best-performing NAS storage solution.  

 
LVL 97

Accepted Solution

by:
war1 earned 125 total points
ID: 18847103
Create a new Outlook Express identity.
http://support.microsoft.com/kb/209169
0
 
LVL 97

Expert Comment

by:war1
ID: 18869676
FEDEXECA,

We have not heard from you in awhile. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
0
 

Author Comment

by:FEDEXECA
ID: 18883953
I apologize, I haven't gotten a chance to test creating a new Identity - I am working on that now.
0

Featured Post

New My Cloud Pro Series - organize everything!

With space to keep virtually everything, the My Cloud Pro Series offers your team the network storage to edit, save and share production files from anywhere with an internet connection. Compatible with both Mac and PC, you're able to protect your content regardless of OS.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Article by: btan
Provide an easy one stop to quickly get the relevant information on common asked question on Ransomware in Expert Exchange.
Never store passwords in plain text or just their hash: it seems a no-brainier, but there are still plenty of people doing that. I present the why and how on this subject, offering my own real life solution that you can implement right away, bringin…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now