Sender blocked in Outlook Express

Posted on 2007-04-03
Last Modified: 2013-11-22
I am using Outlook Express 6.0/XP/SP2/McAfee

I can not receive emails from one particular sender.  For some reason the header of the message comes through, but not the body of the message.  Other people within my company can receive the same message from the same sender with no problem.  Is there a way to add a "safe sender" to my outlook express or change a setting so that it's not blocking the message content from this sender?  The message is text format, not html.
Question by:FEDEXECA
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
LVL 97

Expert Comment

ID: 18844937

Outlook Express does not have a Safe Sender list.

Check if antivirus or antispyware is editing your email.  Turn off antivirus check of email. Turn off antispyware. Then test.

Expert Comment

ID: 18845098
Also, I've seen anti-spam software installed on different PC's creating different e-mail problems.  If you have any anti-spam software, disable and test.

Author Comment

ID: 18847050
I tried completely disabling McAfee, and I'm still getting the same result.  The email comes through from the sender, but the body of the email is blank.  Other receipients on the same email are able to view the message with no problem.
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

LVL 97

Accepted Solution

war1 earned 125 total points
ID: 18847103
Create a new Outlook Express identity.
LVL 97

Expert Comment

ID: 18869676

We have not heard from you in awhile. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1

Author Comment

ID: 18883953
I apologize, I haven't gotten a chance to test creating a new Identity - I am working on that now.

Featured Post

Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Uncontrolled local administrators groups within any organization pose a huge security risk. Because these groups are locally managed it becomes difficult to audit and maintain them.
There is a lot to be said for protecting yourself and your accounts with 2 factor authentication.  I found to my own chagrin, that there is a big downside as well.
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

615 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question