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Windows Vista Upgrade Dell Dimension 4400
Dear All,
I have been trying to upgrade a Dimension 4400 1.9 GHZ, 1GB Ram, XT1300 Radieon Video Card to Vista. The install goes great until the first reboot and then it fails...usually a blue screen hardware error and then restores back to XP. I have tried upgrading about 6 times now, removing devices, upgraded bios and even trying to watch the blue screen to see what the driver or devcie was.....it flashes the blue screen so fast and moves on that I can't see it. Nothing is noted in the event viewer.
I have done the following:
I have removed all hardward except harddrive, dvd player, and video card to remove any hardware issues. I have also tried several other hard drives with the same results. Tried two different video cards.
I have updated the BIOS to A06 (and set it to defaults) and the Microsoft Vista Readiness tool and the Dell Readiness tool both say I am good to go. I have NO software or device problems showing on either tool.
Is anyone else having this problem? I think the only thing I have left is to remove the Sony DVD player and try a different one.
Any help would be greatly appreciated........has anyone got a Dimension 4400 to upgrade to VISTA?
Thanks,
Bob
I have been trying to upgrade a Dimension 4400 1.9 GHZ, 1GB Ram, XT1300 Radieon Video Card to Vista. The install goes great until the first reboot and then it fails...usually a blue screen hardware error and then restores back to XP. I have tried upgrading about 6 times now, removing devices, upgraded bios and even trying to watch the blue screen to see what the driver or devcie was.....it flashes the blue screen so fast and moves on that I can't see it. Nothing is noted in the event viewer.
I have done the following:
I have removed all hardward except harddrive, dvd player, and video card to remove any hardware issues. I have also tried several other hard drives with the same results. Tried two different video cards.
I have updated the BIOS to A06 (and set it to defaults) and the Microsoft Vista Readiness tool and the Dell Readiness tool both say I am good to go. I have NO software or device problems showing on either tool.
Is anyone else having this problem? I think the only thing I have left is to remove the Sony DVD player and try a different one.
Any help would be greatly appreciated........has anyone got a Dimension 4400 to upgrade to VISTA?
Thanks,
Bob
ASKER
Yes, ran it and all is good. I ran dell's upgrade advisor as well......it said I was ready to roll.
It look like you are trying to do an upgrade from XP. Have you tried to do a clean install. If another HD is handy give that a try, or back up you xp then clean install.
ASKER
I tried both upgrade and clean install. I have tried different hard drive too, that didnt work either. I have spent more time on this than I should have, but I am thinking it could be the video card.......just dont know at this point.
I have updated the bios...but wonder about the AGP settings in the bios as well. Still stumped.
Bob
I have updated the bios...but wonder about the AGP settings in the bios as well. Still stumped.
Bob
Can you see if you have any logs as mentioned in http://support.microsoft.com/kb/927521?
Particularly, it would be nice to see the last 10 lines or so of each of these files:
C:\$WINDOWS.~BT\Sources\Pa nther\setu pact.log
C:\$WINDOWS.~BT\Sources\Pa nther\setu perr.log
Particularly, it would be nice to see the last 10 lines or so of each of these files:
C:\$WINDOWS.~BT\Sources\Pa
C:\$WINDOWS.~BT\Sources\Pa
ASKER
Here is the last ten lines of each of these files.....I am trying my own digging, but I am new ot troubleshooting vista. Any push in the right direction would be great....
Bob
Setuppact.log Last 10 lines.
007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: ScenarioDetect (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: MountDev (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: DiskInformation (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: Engine (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: Compliance (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: Diagnostic (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: BootPrep (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: DiskConfig (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: TempDrive (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: FixBBPaths (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: FirstBootCleanup (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: Rollback (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: UpgDriver (SEQ1)
2007-04-07 09:36:05, Info [0x090062] PANTHR Destroying module: PrepareInstallDrive (SEQ1)
2007-04-07 09:36:05, Info [0x090062] PANTHR Destroying module: OnlineProgress (SEQ1)
2007-04-07 09:36:05, Info [0x090081] PANTHR Destroying any unreferenced modules! (SEQ6)
2007-04-07 09:36:05, Info [0x0601d7] IBS InstallWindows:Error Type = 3211266
2007-04-07 09:36:07, Info [0x090009] PANTHR CBlackboard::Close: c:\windows\panther\setupin fo.
Setuperr.log last 10 lines
07-04-07 08:59:22, Error [0x0802b6] MIG Could not create object: HKLM\SYSTEM\CurrentControl Set\Servic es\Eventlo g\System\S CardSvr [TypesSupported]. Exception class Mig::Win32ErrorException: Win32ErrorException: Error(0), Skip opening registry entry [HKLM\SYSTEM\CurrentContro lSet\Servi ces\Eventl og\System\ SCardSvr [TypesSupported]], which is protected by WRP..
void __thiscall Mig::CRegistryDataStore::C reate(clas s Mig::CDataUnit *)
2007-04-07 09:16:14, Error CSI 00000251 (F) Done with generic command 13 (0x0000000d); CreateProcess returned 0, CPAW returned S_OK
Process exit code 15 (0x0000000f) resulted in success? FALSE
Process output: [l:22 [22]"Failed = 0x8009000f
"][gle=0x80004005]
2007-04-07 09:16:14, Error CSI 00000253 (F) Failed execution of queue item Installer: Generic Command ({81a34a10-4256-436a-89d6- 794b97ca40 7c}) with HRESULT HRESULT_FROM_WIN32(14109). Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable (2)[gle=0x80004005]
2007-04-07 09:16:31, Error CSI 000002e0 (F) Done with generic command 23 (0x00000017); CreateProcess returned 0, CPAW returned S_OK
Process exit code 15 (0x0000000f) resulted in success? FALSE
Process output: [l:22 [22]"Failed = 0x8009000f
"][gle=0x80004005]
2007-04-07 09:16:31, Error CSI 000002e2 (F) Failed execution of queue item Installer: Generic Command ({81a34a10-4256-436a-89d6- 794b97ca40 7c}) with HRESULT HRESULT_FROM_WIN32(14109). Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable (2)[gle=0x80004005]
2007-04-07 09:17:09, Error CSI 00000747@2007/4/7:16:17:09 .718 (F) d:\vistartm\base\wcp\compo nentstore\ com\advanc edinstalle rstore.cpp (377): Error HRESULT_FROM_WIN32(ERROR_A DVANCED_IN STALLER_FA ILED) originated in function Windows::COM::CComponentSt ore::IAdva ncedInstal lerAwareSt ore_Resolv ePendingTr ansactions expression: Status
[gle=0x80004005]
2007-04-07 09:17:24, Error CSI 00000748 (F) HRESULT_FROM_WIN32(ERROR_A DVANCED_IN STALLER_FA ILED) #55# from Windows::COM::CComponentSt ore_IAdvan cedInstall erAwareSto re::Resolv ePendingTr ansactions (dwFlags = (RollbackOnFailure|0x00000 002), Progress = NULL, Phase = 0, Disposition = (unknown enumerant 0)[3]" | "0)
2007-04-07 09:17:24, Error CSI 00000749 (F) Cancel called when AI queue is waiting to be resolved[gle=0x80004005]
2007-04-07 09:17:24, Error CSI 0000074a@2007/4/7:16:17:24 .765 (F) d:\vistartm\base\wcp\compo nentstore\ com\cancel .cpp(453): Error E_UNEXPECTED originated in function Windows::COM::CComponentSt ore::IAdva ncedInstal lerAwareSt ore_Cancel expression: ((HRESULT)0x8000FFFFL)
[gle=0x80004005]
2007-04-07 09:17:39, Error CSI 0000074b (F) E_UNEXPECTED #112217# from Windows::COM::CComponentSt ore_IAdvan cedInstall erAwareSto re::Cancel (dwFlags = 0, TxCount = 2, TxIds = [2:[69]"TI4.1340:1747562:4 /Package_f or_KB93224 6~31bf3856 ad364e35~x 86~~6.0.1. 2", [91]"TI4.788:1823937:4/Mic rosoft-Win dows-Found ation-Pack age~31bf38 56ad364e35 ~x86~~6.0. 6000.16386 "[1]"]", Progress = NULL, Disp = [6]"(null)")
2007-04-07 09:17:39, Error CSI 0000074c (F) E_UNEXPECTED #112216# from Windows::ServicingAPI::CCS IStore_ICS IStore::Ca ncelPendin gTransacti ons(dwFlag s = 0, Transactions = [2:[69]"TI4.1340:1747562:4 /Package_f or_KB93224 6~31bf3856 ad364e35~x 86~~6.0.1. 2", [91]"TI4.788:1823937:4/Mic rosoft-Win dows-Found ation-Pack age~31bf38 56ad364e35 ~x86~~6.0. 6000.16386 "[1]"]", Disposition = 0)
2007-04-07 09:17:39, Error CBS Startup: Failed to process advanced operation queue, startupPhase: 0. hr: 0x80073713
2007-04-07 09:17:39, Error [0x030149] CMI Callback_CBS_Do_OnlineInst all:Callin g startup processing failed 0x80073713
2007-04-07 09:17:39, Error [0x030153] CMI Callback_CMI_ConfigInstall : CBS startup processing re-run failed.
Bob
Setuppact.log Last 10 lines.
007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: ScenarioDetect (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: MountDev (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: DiskInformation (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: Engine (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: Compliance (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: Diagnostic (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: BootPrep (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: DiskConfig (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: TempDrive (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: FixBBPaths (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: FirstBootCleanup (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: Rollback (SEQ1)
2007-04-07 09:36:04, Info [0x090062] PANTHR Destroying module: UpgDriver (SEQ1)
2007-04-07 09:36:05, Info [0x090062] PANTHR Destroying module: PrepareInstallDrive (SEQ1)
2007-04-07 09:36:05, Info [0x090062] PANTHR Destroying module: OnlineProgress (SEQ1)
2007-04-07 09:36:05, Info [0x090081] PANTHR Destroying any unreferenced modules! (SEQ6)
2007-04-07 09:36:05, Info [0x0601d7] IBS InstallWindows:Error Type = 3211266
2007-04-07 09:36:07, Info [0x090009] PANTHR CBlackboard::Close: c:\windows\panther\setupin
Setuperr.log last 10 lines
07-04-07 08:59:22, Error [0x0802b6] MIG Could not create object: HKLM\SYSTEM\CurrentControl
void __thiscall Mig::CRegistryDataStore::C
2007-04-07 09:16:14, Error CSI 00000251 (F) Done with generic command 13 (0x0000000d); CreateProcess returned 0, CPAW returned S_OK
Process exit code 15 (0x0000000f) resulted in success? FALSE
Process output: [l:22 [22]"Failed = 0x8009000f
"][gle=0x80004005]
2007-04-07 09:16:14, Error CSI 00000253 (F) Failed execution of queue item Installer: Generic Command ({81a34a10-4256-436a-89d6-
2007-04-07 09:16:31, Error CSI 000002e0 (F) Done with generic command 23 (0x00000017); CreateProcess returned 0, CPAW returned S_OK
Process exit code 15 (0x0000000f) resulted in success? FALSE
Process output: [l:22 [22]"Failed = 0x8009000f
"][gle=0x80004005]
2007-04-07 09:16:31, Error CSI 000002e2 (F) Failed execution of queue item Installer: Generic Command ({81a34a10-4256-436a-89d6-
2007-04-07 09:17:09, Error CSI 00000747@2007/4/7:16:17:09
[gle=0x80004005]
2007-04-07 09:17:24, Error CSI 00000748 (F) HRESULT_FROM_WIN32(ERROR_A
2007-04-07 09:17:24, Error CSI 00000749 (F) Cancel called when AI queue is waiting to be resolved[gle=0x80004005]
2007-04-07 09:17:24, Error CSI 0000074a@2007/4/7:16:17:24
[gle=0x80004005]
2007-04-07 09:17:39, Error CSI 0000074b (F) E_UNEXPECTED #112217# from Windows::COM::CComponentSt
2007-04-07 09:17:39, Error CSI 0000074c (F) E_UNEXPECTED #112216# from Windows::ServicingAPI::CCS
2007-04-07 09:17:39, Error CBS Startup: Failed to process advanced operation queue, startupPhase: 0. hr: 0x80073713
2007-04-07 09:17:39, Error [0x030149] CMI Callback_CBS_Do_OnlineInst
2007-04-07 09:17:39, Error [0x030153] CMI Callback_CMI_ConfigInstall
ASKER CERTIFIED SOLUTION
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ASKER
I will give it a whirl.....I have tried so many thing why not this.
Thanks, I wil post back my results tonight.
Bob
Thanks, I wil post back my results tonight.
Bob
ASKER
Ok everyone...this is almost comical. I had tried installing Vista on my machine for about 1 week, I think I am on try number 11. Well after flashign the bios, swaping hard drives, video cards, removing dvd drives, uninstalling just about all software that even hinted at not being vista compliant........the mystery is sovled.
I want to thank alienss for the tip. I uninstalled IIS and yes it worked like a charm. I started the upgrade last night when I went to bed and woke up this morning and couldnt believe it worked after uninstalling IIS. All that work and one of Microsoft services was causing the problem all along. I cant tell you how many posters that purported the same situation I had and couldnt find a solution. I hope others try uninstalling IIS as well.
Thanks to all for helping me out.
Bob
I want to thank alienss for the tip. I uninstalled IIS and yes it worked like a charm. I started the upgrade last night when I went to bed and woke up this morning and couldnt believe it worked after uninstalling IIS. All that work and one of Microsoft services was causing the problem all along. I cant tell you how many posters that purported the same situation I had and couldnt find a solution. I hope others try uninstalling IIS as well.
Thanks to all for helping me out.
Bob
Glad you got it working, but shame on Microsoft for making such a cryptic message! A Microsoft engineer was the original one that solved this (figures).
http://www.microsoft.com/windows/products/windowsvista/buyorupgrade/upgradeadvisor.mspx