Problem with outlook 2003 - blank addresses when sending out an email
Posted on 2007-04-03
I have a strange problem with one of my users using outlook 2003.
For some reason (sometimes and not all the time) when she send out an email (either reply, forward or new) the correct email address and name show up fine in the "TO" and "CC" fields. But after sending the email out she checks her sent folder and see that some messages have blank entry in the "TO" and "CC" fields. Sometimes the names and addresses get replaced by ";".
From exchange 2003 logs, I can see that the emails went out fine. Also the local users receive these emails fine.
So what is the issue with outlook (or exchange) that leaves the "TO" field blank.
Even from OWA, the sent folder shows the blank fields.
Any idea what is going on?