External USB HDD not able to recognized in Windows 2003 Server OS.

Hi Experts,

  I have an external HDD that I purchased and when I plug it into an IMB windows 2003 server os it doesn't recognize the drive like it does on my XP laptop. I just get a message down to the right of the taskbar and when I open it up it says this:
 Safely remove hardware
USB Mass Storage Device.

How can I get this HDD to be recognized by this system? I don't have the drivers and I went to their site and I see nothing .

The drive is ACOMDATA model HD120U2FE-72
frankbustosAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Lee W, MVPTechnology and Business Process AdvisorCommented:
Have you checked for it in Computer Management/Disk Management?  You may only need to assign it a drive letter there.
0
frankbustosAuthor Commented:
let me go check..thanks.
0
frankbustosAuthor Commented:
yeap, I went there and nothing...
0
Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

cmwhiteCommented:
Drive letter's are assigned automatically. The problem lies in that windows is not seeing it as a disk to even want to associate it with letters. http://www.acomdata.com/downloads/drivers/USB2-251-Driver.zip for your driver. All of the HD120 drivers are pointing to the same one. The fact that it is 2000 compliant means windows will complain about logo compliance, just say yes anyway. But it does mean XP/2003 Server will support it. This should resolve your issue. If it does not upgrade your USB drivers.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
frankbustosAuthor Commented:
cmwhite,
   That didn't work I get the following error message when I run the install or try to update the driver.
Setup will not install any drivers on the OS since the OS has built-in support for USB device.
0
frankbustosAuthor Commented:
leew/cmwhite,

   I wasn't able to find a solution but to purchase an internal HDD and mounted as secondary drive to continue with some JDE installation. Thanks for the help though.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Server OS

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.