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Vista Print spooling error

Posted on 2007-04-03
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Last Modified: 2008-04-16
I am using Windows Vista.  I currently am getting a spooler subsystem app stopped working.  I go to start the service and it says access is denied.  There are no printers showng and I can not print to any of my printers on our network.  Any suggestions?
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Question by:NBaebler
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LeeTutor earned 2000 total points
ID: 18849840
To quote from the link given below:

If the Print Spooler service fails when printing, when Windows starts or it can not be restarted, the usual reason is that one or more printer drivers is defective.

This page has some very good advice on how to clean up installed printer drivers so that you can reinstall the printer and hopefully correct your problem:

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

The page does not reference Windows Vista, and some of the instruction steps may be differently for that OS, but I wonder if the general technique might solve your problem...
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Author Comment

by:NBaebler
ID: 18851251
The print spooler fails on startup though the service does not start.  I will restart it by doing a run as administrator only to recieve the same error message.
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Author Comment

by:NBaebler
ID: 18851262
Ok I got you... nevermind
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Author Comment

by:NBaebler
ID: 18877935
I agree that the printer drivers seems to be one of the glitches from vista because of the updates that are not available to printers on our network.
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Expert Comment

by:Whartonexeced
ID: 22032269
We experienced a similar problem when we implemented the deploy printer oping using Vista group policy. Some but not all the workstations that were in a OU assigned to this policy started to have print spooler failures.
We tried using the "clean printer driver" solution and it appears to be working on the workstations that were experiencing the spool failures.  We are currently monitoring the situation to see if this really resolved the problem. We still need to check and update the print server print drivers to make sure they are compatible with vista. We believe when we added additonal printers to the deploy printer option the the policy pushed down the incompatible drivers which caused the spool failures.  Again as I stated we will be monitoring the situation.
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