Solved

Corrupt Attachments in Exchange 2003

Posted on 2007-04-03
6
1,326 Views
Last Modified: 2007-12-19
We are having trouble will incoming and outgoing attachments becoming corrupt. The attachments show up in email Outlook or OWA and have the correct size, but are not readable. I've disabled the AV software completely hopeing that this was the cause, but the problem continues. I'd appreciate any advice on getting to the bottom of this. This system had been working fine for a couple of years before this problem showed up.

Running Exchange 2003 standard on Server 2003
0
Comment
Question by:willp2
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 33

Expert Comment

by:Busbar
ID: 18846559
do u have the latest serice packs and hot fixes applied?
0
 
LVL 104

Expert Comment

by:Sembee
ID: 18847518
Disabling AV is often not enough to show it isn't the cause - you have to remove it. AV or antispam software is the usual cause, particularly if it is happening to multiple senders.

Simon.
0
 
LVL 1

Author Comment

by:willp2
ID: 18848797
The server is up to date. I have since removed the AV / Anti-SPAM, rebooted software and I'm getting the same problem.
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

 
LVL 104

Accepted Solution

by:
Sembee earned 500 total points
ID: 18850086
Does your email come in directly or via another host?

I have never seen Exchange corrupt attachments on its own - it has always been caused by something else.

Simon.
0
 
LVL 1

Author Comment

by:willp2
ID: 18850970
Incoming mail is being routed through an exernal antil-spam service, however this is happening on outgoing mail as well that never hits that system. By the way mail from one Exchange user to another is not affected.

I agree I have not seen anything like this before. I've had a similar problem, but it was the local AV system and now with it removed I'm not even sure where to look. I'm going to send it some mail via SMTP without the third party service, but again, outgoing mail is having the same issue, so I don't think this will narrow things down much.
0
 
LVL 1

Author Comment

by:willp2
ID: 18879364
The problem ended up being a virus scanner on the firewall. It was stripping macros trying to make the docs safe.
0

Featured Post

PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

710 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question