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IE6 - Process Runs, No Explorer Window. Possible Corruption?
Running XP Home edition, service pack 2. This question attempts to address a possible corruption with Internet Explorer 6.
Upon boot i receive an error related to the print spooler service (a failed attempt to connect to a printer on a VPN network) not sure if this is related to the problem or not.
Behavior at the moment is pretty basic, the shortcut is clicked, the iexplore process starts, but no IE window ever appears. I have attempted a reinstall of SP2 (for an IE reinstall, according to Microsoft), an upgrade to IE7 (which failed) and a thorough investigation for viruses, spyware, malware, and hijackers (all negative). I am able to recieve Automatic Updates through Windows, but installation appears to hang when i try to apply updates. It is imperative this machine is returned to its owner with an intact windows subsystem (i.e. updates can be applied, functionality is still present). Firefox is acting as a workaround, but the use of the IE Tabs addon results in an immediate crash of the program. Occasionally an error message will appear, related to disk read problems. Microsofts solution recommends the user checkdisk, which as yielded nothing.
I am able to provide more information by request, but that seems to be the bulk of the issue. Any ideas?
Upon boot i receive an error related to the print spooler service (a failed attempt to connect to a printer on a VPN network) not sure if this is related to the problem or not.
Behavior at the moment is pretty basic, the shortcut is clicked, the iexplore process starts, but no IE window ever appears. I have attempted a reinstall of SP2 (for an IE reinstall, according to Microsoft), an upgrade to IE7 (which failed) and a thorough investigation for viruses, spyware, malware, and hijackers (all negative). I am able to recieve Automatic Updates through Windows, but installation appears to hang when i try to apply updates. It is imperative this machine is returned to its owner with an intact windows subsystem (i.e. updates can be applied, functionality is still present). Firefox is acting as a workaround, but the use of the IE Tabs addon results in an immediate crash of the program. Occasionally an error message will appear, related to disk read problems. Microsofts solution recommends the user checkdisk, which as yielded nothing.
I am able to provide more information by request, but that seems to be the bulk of the issue. Any ideas?
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One other thing to try is to stop and restart the print spooler.
If you can't open your Printers and find the Print job, to stop and delete it there, try this.
Start
Settings
Control Panel
Administrative Tools
Services
Right click on print spooler and click stop.
Let Windows stop the spooler.
Right click again and hit start.
This will usually clear the job in most cases.