Solved

Smart Card Logon Problems

Posted on 2007-04-03
6
8,326 Views
Last Modified: 2012-06-21
Hi,

having problems with setting up smart card login for windows pc's. In the test lab i have one windows 2003 domain controler running certificate services. And one Windows XP Pro, SP2 pc with an omni-key smart card reader and a Gemplus smart card. I have configured the card with a login certificate and pin, but when i put the card into the reader at the login screen, i get the error message "the card supplied requires drivers that are not present on this system. Please try another card." i have tried various cards and get the same error.

All the GemPlus components i can find are installed on the XP pc.

Any help very much appreciated....

Thanks,
Denis
0
Comment
Question by:DenisCooper
  • 3
  • 3
6 Comments
 
LVL 62

Expert Comment

by:☠ MASQ ☠
Comment Utility
Have you run the SmartDiag utility from the Gemplus site?
0
 
LVL 7

Author Comment

by:DenisCooper
Comment Utility
yes...this is the report it generates...

--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
--------------                                                    --------------
--------------   Gemplus SmartDiag v2.1 Report                    --------------
--------------                                                    --------------
--------------   2007-04-04 08:38:13                              --------------
--------------                                                    --------------
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------



--------------------------------------------------------------------------------
--- Application Components -----------------------------------------------------




--------------------------------------------------------------------------------
--- Computer Information -------------------------------------------------------

OS Name: Microsoft Windows XP
Version: 5.1.2600 Service Pack 2
System Name: DENISCOMPUTER
Locale: United Kingdom



--------------------------------------------------------------------------------
--- Accessible Smart Card Readers-----------------------------------------------

Reader Name: OMNIKEY CardMan 3x21 0
Icon: OK/None
Vendor: OMNIKEY
Type: USB Device
Maximum Data Rate: 412903
Model: CardMan 3x21
Version: 1.1 build 1
Message: The reader is available for use.

    Smart Card Name: [Unregistered Card]
    Icon: OK/None
    ATR: 3B A7 00 40 18 80 65 A2 09 01 03 52
    Protocol(s) Supported: T=0
    Convention: Direct
    Optimal Bit Duration: 372 clock cycles (default)
    Programming Voltage: Vpp is not electrically connected.
    Extra Guardtime N: 0 (default)
    Work Waiting Time (T=0): 23040 clock cycles max.
    Message: The card is available for use.
             The card is currently powered and is used in share mode by at least one other application.



--------------------------------------------------------------------------------
--- System Folder --------------------------------------------------------------

Component Name: Resource Manager
Icon: OK/None
Language: English (United States)
File Name: scardsvr.exe
File Version: 5.1.2600.2180
Provider: Microsoft
Message: The smart card service is available for use.


Component Name: Driver Library
Icon: OK/None
SMCLib.sys File Version: 5.1.2600.0
Provider: Microsoft
Message: The driver library is available for use.


Component Name: Smart Card Database
Icon: OK/None
Provider: Microsoft
Message: Select a smart card in the database to view its description.

    Smart Card Registration Entry: [Unregistered Card]
    Icon: OK/None
    ATR: 3B A7 00 40 18 80 65 A2 09 01 03 52
    ATR Mask: FF FF FF FF FF FF FF FF FF FF FF FF

    Smart Card Registration Entry: GemSAFE Smart Card (16K)
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B A7 00 40 00 80 65 A2 09 00 00 00
    ATR Mask: FF FF FF FF 00 FF FF FF FF 00 00 00

    Smart Card Registration Entry: GemSAFE Smart Card (8K)
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B A7 00 40 00 80 65 A2 08 00 00 00
    ATR Mask: FF FF FF FF 00 FF FF FF FF 00 00 00

    Smart Card Registration Entry: GXPPro-R3.x FIPS
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B 6B 00 00 80 65 B0 83 00 00 00 83 00 90 00
    ATR Mask: FF FF FF FF FF FF FF FF 00 00 00 FF FF FF FF

    Smart Card Registration Entry: GXPPro-R3.x FIPS PTS
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B 7B 00 00 00 80 65 B0 83 00 00 00 83 00 90 00
    ATR Mask: FF FF 00 FF FF FF FF FF FF 00 00 00 FF FF FF FF

    Smart Card Registration Entry: GXPPro-R3.x MPCOS
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B 6A 00 00 80 65 A2 00 00 00 00 72 D6 00
    ATR Mask: FF FF FF FF FF FF FF 00 00 00 00 FF FF 00

    Smart Card Registration Entry: GXPPro-R3.x MPCOS PTS
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B 7A 00 00 00 80 65 A2 00 00 00 00 72 D6 00
    ATR Mask: FF FF 00 FF FF FF FF FF 00 00 00 00 FF FF 00

    Smart Card Registration Entry: GXPPro-R3.x MPCOS PTS T=1
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B FA 00 00 00 81 31 20 43 80 65 A2 00 00 00 00 72 D6 00 00
    ATR Mask: FF FF 00 FF FF FF FF FF FF FF FF FF 00 00 00 00 FF FF 00 00

    Smart Card Registration Entry: GXPPro-R3.x MPCOS T=1
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B EA 00 00 81 31 20 43 80 65 A2 00 00 00 00 72 D6 00 00
    ATR Mask: FF FF FF FF FF FF FF FF FF FF FF 00 00 00 00 FF FF 00 00

    Smart Card Registration Entry: GXPPro-R3.x STD
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B 6D 00 00 80 31 80 65 B0 83 00 00 00 83 00 90 00
    ATR Mask: FF FF FF FF FF FF FF FF FF FF 00 00 00 FF FF FF FF

    Smart Card Registration Entry: GXPPRo-R3.x STD PTS
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B 7D 00 00 00 80 31 80 65 B0 83 00 00 00 83 00 90 00
    ATR Mask: FF FF 00 FF FF FF FF FF FF FF FF 00 00 00 FF FF FF FF

    Smart Card Registration Entry: GXPPro-R3.x STD PTS T=1
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B FD 00 00 00 81 31 20 43 80 31 80 65 B0 83 00 00 00 83 00 90 00 00
    ATR Mask: FF FF 00 FF FF FF FF FF FF FF FF FF FF FF FF 00 00 00 FF FF FF 00 00

    Smart Card Registration Entry: GXPPro-R3.x STD T=1
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B ED 00 00 81 31 20 43 80 31 80 65 B0 83 00 00 00 83 00 90 00 00
    ATR Mask: FF FF FF FF FF FF FF FF FF FF FF FF FF FF 00 00 00 FF FF FF 00 00

    Smart Card Registration Entry: Schlumberger Cryptoflex 4K
    Icon: OK/None
    Primary Provider: E8 E2 B7 19
    Crypto Provider: Schlumberger Cryptographic Service Provider
    ATR: 3B E2 00 00 40 20 49 00
    ATR Mask: FF FF FF FF FF FF FF 00

    Smart Card Registration Entry: Schlumberger Cryptoflex 8K
    Icon: OK/None
    Primary Provider: E8 E2 B7 19
    Crypto Provider: Schlumberger Cryptographic Service Provider
    ATR: 3B 85 40 20 68 01 01 00 00
    ATR Mask: FF FF FF FF FF FF FF 00 00

    Smart Card Registration Entry: Schlumberger Cryptoflex 8K v2
    Icon: OK/None
    Primary Provider: E8 E2 B7 19
    Crypto Provider: Schlumberger Cryptographic Service Provider
    ATR: 3B 95 15 40 00 68 01 02 00 00
    ATR Mask: FF FF FF FF 00 FF FF FF 00 00

    Smart Card Registration Entry: Schlumberger Cryptoflex ActivCard
    Icon: OK/None
    Primary Provider: E8 E2 B7 19
    Crypto Provider: Schlumberger Cryptographic Service Provider
    ATR: 3B 05 68 01 01 02 05
    ATR Mask: FF FF FF FF FF FF FF

    Smart Card Registration Entry: Schlumberger Cryptoflex e-gate
    Icon: OK/None
    Primary Provider: E8 E2 B7 19
    Crypto Provider: Schlumberger Cryptographic Service Provider
    ATR: 3B 95 00 40 FF 62 01 01 00 00
    ATR Mask: FF FF 00 FF FF FF FF FF 00 00

    Smart Card Registration Entry: Schlumberger Cyberflex Access 16K
    Icon: OK/None
    Primary Provider: E8 E2 B7 19
    Crypto Provider: Schlumberger Cryptographic Service Provider
    ATR: 3B 16 94 81 10 06 01 00 00
    ATR Mask: FF FF FF FF FF FF FF 00 00

    Smart Card Registration Entry: Schlumberger Cyberflex Access Campus
    Icon: OK/None
    Primary Provider: E8 E2 B7 19
    Crypto Provider: Schlumberger Cryptographic Service Provider
    ATR: 3B 23 00 35 13 80
    ATR Mask: FF FF FF FF FF FF

    Smart Card Registration Entry: Siemens SICRYPT Base CSP V2
    Icon: OK/None
    Primary Provider: 01 11 0F A8 F8 D1 D0 11 B5 C5 00 A0 24 29 7E D9
    Crypto Provider: Infineon SICRYPT Base Smart Card CSP
    ATR: 3B 80 00 00 00 00 00 00 00 5C 50 43 53 80 00 00 D2 76 00 00 38 00 00 00
    ATR Mask: FF 80 00 00 00 00 00 00 FF FF FF FF FF 80 00 00 FF FF FF FF FF 00 00 00


Component Name: Setup Information Database
Icon: OK/None
Message: Select a setup information file in the database to view its description.

    Inf File Entry: oem10.inf
    Icon: OK/None
    Source Disk Name: CardMan PC/SC Driver Disk
    Provider: OMNIKEY
    Driver Name: cxbu0wdm.sys
    Driver Name: cxbu0wdm.vxd
    Driver Version: 07/11/2006, 1.1.1.3
    Signature: $CHICAGO$
    Message: The driver to which the setup information file refers can be found in the appropriate directory.
             This usually means that the computer detected a compatible reader and has completed the installation.

    Inf File Entry: oem11.inf
    Icon: OK/None
    Source Disk Name: Installation Disc for USB Smart Card Reader
    Provider: Gemplus
    Driver Name: gr433s.sys
    Driver Version: 10/15/2001, 1.2.0.3
    Signature: $CHICAGO$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem12.inf
    Icon: OK/None
    Source Disk Name: PC-CARD Smart Card Reader Installation Disk
    Provider: Gemplus
    Driver Name: gempcc.sys
    Driver Version: 01/06/2004, 2.1.10.1
    Signature: $Windows NT$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem13.inf
    Icon: OK/None
    Source Disk Name: Serial Smart Card Reader Installation Disk
    Provider: Gemplus
    Driver Name: gemser.sys
    Driver Version: 06/25/2003, 2.6.1.0
    Signature: $Windows NT$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem14.inf
    Icon: OK/None
    Source Disk Name: Installation Disc for Gemplus USB Smart Card readers
    Provider: Gemplus
    Driver Name: gemusb.sys
    Driver Version: 12/04/2001, 2.1.0.0
    Signature: $CHICAGO$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem15.inf
    Icon: OK/None
    Source Disk Name: Installation Disc for USB Key Smart Card Reader
    Provider: Gemplus
    Driver Name: gkeyusb.sys
    Driver Version: 12/11/2002, 1.0.0.7
    Signature: $Windows NT$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem16.inf
    Icon: OK/None
    Source Disk Name: Installation Disk for GemPC Card Smart Card Reader
    Provider: Gemplus
    Driver Name: gpccard.sys
    Driver Version: 09/14/2004, 2.0.0.4
    Signature: $CHICAGO$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem17.inf
    Icon: OK/None
    Source Disk Name: Installation Disc for GemPC Pinpad USB Smart Card Reader
    Provider: Gemplus
    Inf Filename: gpinpad.inf
    Driver Name: gpinpad.sys
    Driver Version: 02/02/2006, 3.8.0.0
    Signature: $CHICAGO$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem18.inf
    Icon: OK/None
    Source Disk Name: Installation Disc for Gem e-Seal USB Token
    Provider: Gemplus
    Driver Name: gsealgx4.sys
    Driver Version: 07/12/2005, 1.0.0.0
    Signature: $Windows NT$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem19.inf
    Icon: OK/None
    Source Disk Name: Installation Disc for USB Smart Card Reader
    Provider: Gemplus
    Inf Filename: gtwinusb.inf
    Driver Name: gtwinusb.sys
    Driver Version: 06/28/2004, 1.0.0.11
    Signature: $CHICAGO$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem20.inf
    Icon: OK/None
    Source Disk Name: Installation Disk for SERIAL Smart Card Reader
    Provider: Gemplus
    Driver Name: gtwinser.sys
    Driver Version: 01/10/2003, 1.0.2.2
    Signature: $Windows NT$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem21.inf
    Icon: OK/None
    Source Disk Name: Installation Disc for GemPC Express
    Provider: Gemplus
    Inf Filename: gempcexp.inf
    Driver Name: gempcexp.sys
    Driver Version: 03/01/2006, 1.0.0.1
    Signature: $Windows NT$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem22.inf
    Icon: OK/None
    Source Disk Name: Gemplus PC-CARD Smart Card Reader Installation Disk
    Provider: Gemplus
    Inf Filename: gempcc.inf
    Driver Name: gempcc.sys
    Catalog Filename: gempccnt.cat
    Driver Version: 02/02/2001, 2.0.0.0
    Signature: $Windows NT$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem23.inf
    Icon: OK/None
    Source Disk Name: Installation Disc for USB Smart Card Reader
    Provider: Gemplus
    Inf Filename: gtwinusb.inf
    Driver Name: gtwinusb.sys
    Driver Version: 10/04/2002, 1.0.0.4
    Signature: $CHICAGO$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem24.inf
    Icon: OK/None
    Source Disk Name: CardMan PC/SC Driver Disk
    Provider: OMNIKEY AG
    Driver Name: cxbu0wdm.sys
    Driver Name: cxbu0wdm.vxd
    Driver Version: 10/11/2004, 1.1.0.24
    Signature: $CHICAGO$
    Message: The driver to which the setup information file refers can be found in the appropriate directory.
             This usually means that the computer detected a compatible reader and has completed the installation.

    Inf File Entry: oem25.inf
    Icon: OK/None
    Source Disk Name: Serial Smart Card Reader Installation Disk
    Provider: Gemplus
    Driver Name: gempc413.sys
    Driver Version: 11/07/2001, 1.0.4
    Signature: $Windows NT$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem26.inf
    Icon: OK/None
    Source Disk Name: Installation Disk for Serial/PCCard Reader
    Provider: Gemplus
    Driver Name: gtwinser.sys
    Driver Version: 03/05/2004, 1.0.5.9
    Signature: $Windows NT$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: smartcrd.inf
    Icon: OK/None
    Provider: Microsoft
    Driver Version: 07/01/2001, 5.1.2600.2180
    Signature: $Windows NT$
    Device: American Express GCR435
    Device: BULL SmarTLP3
    Device: COMPAQ GCR410P
    Device: GEMPLUS GPR400
    Device: GEMPLUS GCR410P
    Device: GEMPLUS GemPC430
    Device: HP ProtectTools
    Device: Litronic 220
    Device: Schlumberger Reflex 20
    Device: Schlumberger Reflex 30
    Device: Schlumberger Reflex 72
    Device: Schlumberger Reflex Lite
    Device: SCM Microsystems SCR120
    Device: SCM Microsystems SCR200
    Device: SCM Microsystems SCR300
    Device: SCM Microsystems SCR111
    Device: Systemneeds External
    Device: Omnikey AG CardMan 2020
    Device: Omnikey AG CardMan 6020
    Device: Omnikey AG CardMan 4000
    Device: Omnikey AG CardMan 2010
    Message: This setup information file is provided by Microsoft with this version of Windows.
             It lists the smart card readers that are supported natively by the operating system.


0
 
LVL 62

Accepted Solution

by:
☠ MASQ ☠ earned 500 total points
Comment Utility
Can yuo try a custom install for the reader?  Clearly some of the oem*.inf files don't seem to have installed.  Have a search of oem*.inf files on the XP PC & check that the files related to generic USB readers are actually there.
Sometimes you get a whole bundle of oem*.inf files that don't install correctly because other manufacturers are using the same file names (nVidia for example use oem20-25 for their sound card drivers).

Also check your Gemplus library files are 5.125xx or later if you didn't download them from the website.

Despite the OmniKey box being natively supported does it have any drivers of it's own?
0
Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

 
LVL 7

Author Comment

by:DenisCooper
Comment Utility
thanks...

i have installed the card reader drivers from the omnikey website - but no change.

can't find the gemplus library files to download - can you provide with a link - i would like to make sure i have the latest ones...
0
 
LVL 7

Author Comment

by:DenisCooper
Comment Utility
thanks for your help with this. I managed to find the latest gemplus libraries - installed them and now everything working as it should.
0
 
LVL 62

Expert Comment

by:☠ MASQ ☠
Comment Utility
Good news - sorry I lost you for a while there.
Thanks
M :o)
0

Featured Post

Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

Join & Write a Comment

SHARE your personal details only on a NEED to basis. Take CHARGE and SECURE your IDENTITY. How do I then PROTECT myself and stay in charge of my own Personal details (and) - MY own WAY...
By this time the large percentage of day-to-day transactions have shifted to mobile banking; here are some overriding areas QAs must investigate while testing mobile banking apps.  
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now