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How do you look at the emails in a disabled or deleted user account ?

I noticed that even though the login (user) account of an ex-employee has been deleted in the control panel, if you go into the exchange management, there's still an account there with emails. Is there a way to look at those emails? Recreate the user with the same email address as this account and all the emails will then be accessible?

What about for an existing but disabled account? enable it, set the password and look at it in OWA?

ASKER CERTIFIED SOLUTION

amaheshwari

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amaheshwari

Check this:

http://support.microsoft.com/kb/823176

babaganoosh

ASKER

Thanks! What about viewing emails in an active AD account? You could change the password and log in as that user, but as an administrator, is there another way?

amaheshwari

Yes , by default in Exchnage 2003 there is no option to check emails of other user.but you can provide admin rights to service account so that you can open any one's mail.

Check this:
How do I grant the administrator(s) (or any other user) full mailbox right on Exchange 2000/2003 mailboxes?
http://www.petri.co.il/grant_full_mailbox_rights_on_exchange_2000_2003.htm

babaganoosh

ASKER

thanks for the link, but once you setup permissions as it discusses, how do you actually see the mail?

amaheshwari

You can configure the Outlook profile of deletd account user by using Administrator account and then you can open that using admin username and password.

While configuring the profile you need to give new AD Account name in mailbox name.

babaganoosh

ASKER

Thanks!