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How do you look at the emails in a disabled or deleted user account ?

Posted on 2007-04-03
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Last Modified: 2010-03-06
I noticed that even though the login (user) account of an ex-employee has been deleted in the control panel, if you go into the exchange management, there's still an account there with emails.  Is there a way to look at those emails?  Recreate the user with the same email address as this account and all the emails will then be accessible?  

What about for an existing but disabled account?  enable it, set the password and look at it in OWA?
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Question by:babaganoosh
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amaheshwari earned 2000 total points
ID: 18848333
For disable user you can enable the account , change the password and can configure the mailbox profile in Outlook or you can access it through OWA.

For deleted account.What you can do is create a new account with any name but do not create mailbox for it while creating account.Then go to ESM search for the mailbox of deleted account in mailbox store and right click on that Reconnect to new AD account that you have created.It will work for new AD Account.

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by:amaheshwari
ID: 18848337
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by:babaganoosh
ID: 18848395
Thanks!  What about viewing emails in an active AD account?  You could change the password and log in as that user, but as an administrator, is there another way?
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by:amaheshwari
ID: 18848540
Yes , by default in Exchnage 2003 there is no option to check emails of other user.but you can provide admin rights to service account so that you can open any one's mail.

Check this:
How do I grant the administrator(s) (or any other user) full mailbox right on Exchange 2000/2003 mailboxes?
http://www.petri.co.il/grant_full_mailbox_rights_on_exchange_2000_2003.htm
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Author Comment

by:babaganoosh
ID: 18848630
thanks for the link, but once you setup permissions as it discusses, how do you actually see the mail?
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Expert Comment

by:amaheshwari
ID: 18848641
You can configure the Outlook profile of deletd account user by using Administrator account and then you can open that using admin username and password.

While configuring the profile you need to give new AD Account name in mailbox name.
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Author Comment

by:babaganoosh
ID: 18945365
Thanks!
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