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IExplorer referencing memory error

We run Microsoft XP. I am trying to use a program on DCPDS that needs J Initiatior and GSView4.3. I am able to use the software on other user accounts but one of my users recieves the following error message:

iexplore.exe-Application Error
The instruction at '0x77ec2941' referenced memory at '0x00000010.'  The memory could not be "read".

Can someone tell me what I need to do to make it so this user doesn't receive this error message anymore.
Thank you

1 Solution
This is an internal error in IE.
Hard to fix it for Microsoft, as you got no sources and they're not in JAVA.

Could you try to use FireFox 2.0?

HasiSoldatAuthor Commented:
I was able to solve the problem by, first disabling third party browser extensions then i resetted her IE settings, then deleted all her temporary files including the index.dat file and finally I reinstalled IExplorer and everything worked. This was a combination of the solution for "Error Msg. Internet Explorer" and "Application Error on Internet Explorer."

Thanks for the great database. This was a problem Soldiers and civilians all over Germany were having and now we can fix the problem.
Mayank SAssociate Director - Product EngineeringCommented:
>> finally I reinstalled IExplorer

That was the main crack.
IE, again ..........................
PAQed with points refunded (500)

EE Admin
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