eBay enhanced picture services and proxy
Posted on 2007-04-04
When attempting to upload images to eBay through the Enhanced Picture Manager the following error is received:
'There was a problem connecting to eBay Picture Services.
Problem type: SD FB (Error SDFB003)'
I have consulted eBay and they believe that the issue is primarily due to a popup / ad blocker preventing the upload however the system affected has no popup / ad blocker active. We use Websense Enterprise Manager v5.5 and Microsoft Internet Security and Acceleration Server 2000 on our proxy server and it appears that the issue is due to one of these systems as when the proxy server is bypassed uploading is OK. I don't believe the issue is due to Websense as I temporarily stopped the Websense filtering services and uploading was still affected. I have also forced any requested to eBay to not be cached as I read that caching can cause a problem. Has anyone else had this problem and if so, what is a potential solution?