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serial is up, line protocol is down (looped)

I have P2P T1 from A to B location. At the A location, I got "serial is up, line protocol is down(looped)". Both routers are set to ppp encapsulation. The clock source is set to line at A location and internal at B location.
Any ideas why I am getting this???
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adil_acikgoz
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adil_acikgoz
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1 Solution
 
Don JohnstonInstructorCommented:
Most likely, the telco has the circuit looped. Call them and ask them to take it out of loopback.
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adil_acikgozAuthor Commented:
Should I try "down-when-looped" command? Would it do anything????
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Don JohnstonInstructorCommented:
No. The circuit will still not pass any traffic.
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adil_acikgozAuthor Commented:
When I configured the routers, I put the "service-module t1 remote-loopback full" command on both routers. Do you guys think that the problem is related to this command or it is definitely a Telco problem.
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Don JohnstonInstructorCommented:
Doubt it.

Have you contacted your telco?
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adil_acikgozAuthor Commented:
I think that is a Telco issue  because I have another circuit set up the same way as the other one. It just works fine with the "service-module t1 remote-loopback full" command.
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Don JohnstonInstructorCommented:
That's what I said...
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