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Outlook 2003 0x80040119 Microsoft Exchange Error

A workstation on our network, which is connected to Microsoft Exchange, keeps getting this error when sending an email.  This does not happen all of the time.  This is the only computer on our network with this problem.  

The error simply says it is unknown, but it gives this number 0x80040119

Also, I checked her Sync folder in Outlook 2k3 and found these two sync issues.

8:49:11 Synchronizer Version 11.0.8000
8:49:11 Synchronizing Mailbox 'Shea, Linda'
8:49:11 Synchronizing Hierarchy
8:49:11 Terminated in error
8:49:11                  [80040119-100A0103-0-610]
8:49:11                  Microsoft Office Outlook Offline Folders
8:49:11                  For more information on this failure, click the URL below:
8:49:11                  http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80040119-100a0103-0-610
8:49:11 Microsoft Exchange offline address book
8:49:11 Download successful


8:29:25 Synchronizer Version 11.0.8000
8:29:25 Synchronizing Mailbox 'Shea, Linda'
8:29:25 Synchronizing local changes in folder 'Junk E-mail'
8:29:25 Uploading to server 'w2k3srv1.Buckstaff.local'
8:29:25            1 item(s) added to online folder
8:29:25 Error synchronizing folder
8:29:25                  [80040119-200A0201-0-450]
8:29:25                  Microsoft Office Outlook Offline Folders
8:29:25                  For more information on this failure, click the URL below:
8:29:25                  http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80040119-200a0201-0-450
8:29:25 Done
0
buckstaff
Asked:
buckstaff
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1 Solution
 
SembeeCommented:
Does the problem follow the users to another machine?
This would look like a corrupt item in the junk mail folder for the second error - not unusual, simply find the corrupt item and delete it.

Hierarchy error code be something as silly as a folder with an invalid name.

Simon.
0
 
buckstaffAuthor Commented:
interesting.  However, I have emptied the junk email folder in the past. Should I delete it and re-create it?
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SembeeCommented:
Is the junk mail folder empty now? If not, I would empty it.
If it is, then there might be a corrupt item in there that Outlook cannot cope with.

Simon.
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buckstaffAuthor Commented:
I have emptied the junk email folder many times.  This person is still having problems.  Today she got email that was sent to her on Tuesday.  Are there any tools in Exchange 2003 that I can run on her mailbox?
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SembeeCommented:
If there is a corrupt item in the mailbox, then emptying the folder may not clear the mailbox.

In some cases I find that using an old Exchange 5.0 client (if you can find a copy) to access the mailbox will show everything and allow things to be deleted.

Another tool to look at is the MAPI Editor. It is a GUI version of a command line tool called MDBVU32. That may allow you to look at the content of the folder and see if there is a rogue message in there.

Simon.
0

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