Solved

Macbook randomly sleeps

Posted on 2007-04-04
3
1,407 Views
Last Modified: 2013-11-24
I have a 13" Macbook that goes to sleep randomly. It would be more precise to say that it "hibernates" randomly, because when the Macbook shows this behavior, pressing the enter key or moving my finger on the trackpad won't wake it up. Additionally, the light on the front of the computer goes off. The only thing that wakes the computer up is closing the laptop entirely, waiting for the light on the front to go back on (it goes into that mode where it fades brighter and dimmer), and re-open the machine. This seems to be more likely to occur when I'm moving the laptop while it's open, but it's also happened occassionally when I've just tapped the machine or even normal typing. I don't recall it ever happening when the computer was completely stationary. Does anybody have some ideas regarding what might be causing this? Thanks.
0
Comment
Question by:tjgquicken
3 Comments
 
LVL 3

Accepted Solution

by:
mcmarks earned 500 total points
ID: 18851754
I would say you have a hardware problem that needs to be fixed by Apple.  Try calling AppleCare or taking it to the Genius Bar at your local Apple Store.  Sorry I can't give you a better answer than that.
0
 
LVL 8

Expert Comment

by:Andrew Duffy
ID: 18856461
First you should ensure you have the latest software updates, in particular Firmware updates - there are some bug fixes for this kind of behaviour.

Also, try resetting the SMC:

http://docs.info.apple.com/article.html?artnum=303319

If you experience no improvements then it would seem your Macbook has been struck down by a hardware problem, as mcmarks suggested. There is a known issue:

http://paulstamatiou.com/2006/09/04/yay-my-macbook-randomly-shuts-down/
0
 

Author Comment

by:tjgquicken
ID: 18857066
I took the computer to the Apple Genius Bar and they diagnosed it as something wrong with the LCD display. Total pain to fix, though.
0

Featured Post

DevOps Toolchain Recommendations

Read this Gartner Research Note and discover how your IT organization can automate and optimize DevOps processes using a toolchain architecture.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
mac operating system 8 89
HP Laptop Drivers 13 62
What size hdd for this mac ? 3 48
What is the best laptop right now in tha market? 5 29
In this article you will get to know about pros and cons of storage drives HDD, SSD and SSHD.
Lithium-ion batteries area cornerstone of today's portable electronic devices, and even though they are relied upon heavily, their chemistry and origin are not of common knowledge. This article is about a device on which every smartphone, laptop, an…
Hi friends,  in this video  I'll show you how new windows 10 user can learn the using of windows 10. Thank you.
Many functions in Excel can make decisions. The most simple of these is the IF function: it returns a value depending on whether a condition you describe is true or false. Once you get the hang of using the IF function, you will find it easier to us…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now