Problem with Windows 2000 Pro after Windows hot fix
Posted on 2007-04-04
I'm trying to help someone remotely with a Windows 2000 Pro computer and I don't have a Windows 2000 computer to look at. Thier computer was fine until they installed some Windows updates. After installing the updates they can't access network resources such as email, the Internet and a line of business application. They can ping other network devices on the network but they are unable to ping this computer from other computers on the network. The computer is receiving DHCP data from the DHCP server. They have restarted the computer twice since the install. Since Windows 2000 Pro does use restore points I asked them to look in control panel but they can't tell what the last update installed would have been because they don't have dates associated. Does anyone know how to get this computer back in working order?