Rollback to IE6 and now can't print!
Posted on 2007-04-04
I recently built a new HP computer running XP Pro SP2 and included IE7 as the browser. This isn't good for the apps this user is running. I was requested to uninstall IE6 so she could run IE6.
I went to Add/Remove programs and uninstalled IE7 along with a few updates that had been installed via Automatic Updates. Now the user cannot print form IE6 or Outlook. If I go to Printers and Faxes, everything looks fine there and the Print Spooler is running as well. I did not uninstall the AntiVirus software before uninstalling IE7. This computer is protected w/McAfee 8.5 Enterprise Edition as well.
To be even more specific, when you go to IE6, you can see the print icon on the tool bar as well as the print options in the File Menu, but they do not work there nor do they work in Outlook 2003.
For now I have restored her machine to a few days ago in the hopes she can run while I try to figure this one out. Any suggestions?