Help with Quickbooks multi user set up
Posted on 2007-04-04
I'm having some issues with Quickbooks. I had 3 users working sharing 1 file on a server.
All users have XP Pro and are authenticated into the same domain.
Each user is also the Administrator on their workstation.
I have 6 seperate Quickbooks files in seperate folders within one shared folder. All the users are added to the Folder with full Share permissions and full NTFS permissions.
Everything worked fine.
I later had to have a new user added. I set up a workstation to the domain. I added the user to the local Administrator group on that workstation and gave her full Share and NTFS permissions on the network. Here's the kicker, which I can't see how it would be a problem. I have the user going through a VPN and going remote desktop into that workstation from a remote location.
After adding a new user, I needed to add the quickbooks file she was working on into the Shared Folder. I made sure that the folder and all the files within that folder inherit permissions.
The user logged on and then Quickbooks requested that we go to the computer housing the file and open it into Multi user mode. We did this and it worked. The problem now is that we need to open up the file every single time.
We also updated each installation and rebooted.
Any help would be great. This is very urgent and if I could I would give 1000 points!