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Help with Quickbooks multi user set up

Posted on 2007-04-04
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Last Modified: 2013-12-11
I'm having some issues with Quickbooks.  I had 3 users working sharing 1 file on a server.
All users have XP Pro and are authenticated into the same domain.
Each user is also the Administrator on their workstation.
I have 6 seperate Quickbooks files in seperate folders within one shared folder.  All the users are added to the Folder with full Share permissions and full NTFS permissions.

Everything worked fine.

I later had to have a new user added.  I set up a workstation to the domain.  I added the user to the local Administrator group on that workstation and gave her full Share and NTFS permissions on the network.  Here's the kicker, which I can't see how it would be a problem.  I have the user going through a VPN and going remote desktop into that workstation from a remote location.

After adding a new user, I needed to add the quickbooks file she was working on into the Shared Folder.  I made sure that the folder and all the files within that folder inherit permissions.

The user logged on and then Quickbooks requested that we go to the computer housing the file and open it into Multi user mode.  We did this and it worked.  The problem now is that we need to open up the file every single time.  

We also updated each installation and rebooted.

Any help would be great.  This is very urgent and if I could I would give 1000 points!
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Question by:warriorfan808
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5 Comments
 
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Expert Comment

by:turn123
ID: 18856789
You should only need to open the file once until the next time the computer hosting the datafile reboots.  Can you confirm that your running into a different issue?

If it's the first issue I can give you the workaround we're using here.  Quickbooks support is no help for this issue :(
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Author Comment

by:warriorfan808
ID: 18874132
Hey man,

Can you give me the work around?  I don't need it, but it would be some good info.



btw, Someone else set up HOST on their workstation, so the conflict was what was messing things up.  It's working now, so far.
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Accepted Solution

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turn123 earned 0 total points
ID: 18990516
Cool :)

What I ended up doing was using the QuickBooks SDK to connect and disconnect from the Company file on the server at startup.
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