Help with Quickbooks multi user set up

Posted on 2007-04-04
Medium Priority
Last Modified: 2013-12-11
I'm having some issues with Quickbooks.  I had 3 users working sharing 1 file on a server.
All users have XP Pro and are authenticated into the same domain.
Each user is also the Administrator on their workstation.
I have 6 seperate Quickbooks files in seperate folders within one shared folder.  All the users are added to the Folder with full Share permissions and full NTFS permissions.

Everything worked fine.

I later had to have a new user added.  I set up a workstation to the domain.  I added the user to the local Administrator group on that workstation and gave her full Share and NTFS permissions on the network.  Here's the kicker, which I can't see how it would be a problem.  I have the user going through a VPN and going remote desktop into that workstation from a remote location.

After adding a new user, I needed to add the quickbooks file she was working on into the Shared Folder.  I made sure that the folder and all the files within that folder inherit permissions.

The user logged on and then Quickbooks requested that we go to the computer housing the file and open it into Multi user mode.  We did this and it worked.  The problem now is that we need to open up the file every single time.  

We also updated each installation and rebooted.

Any help would be great.  This is very urgent and if I could I would give 1000 points!
Question by:warriorfan808
  • 2
LVL 11

Expert Comment

ID: 18856789
You should only need to open the file once until the next time the computer hosting the datafile reboots.  Can you confirm that your running into a different issue?

If it's the first issue I can give you the workaround we're using here.  Quickbooks support is no help for this issue :(

Author Comment

ID: 18874132
Hey man,

Can you give me the work around?  I don't need it, but it would be some good info.

btw, Someone else set up HOST on their workstation, so the conflict was what was messing things up.  It's working now, so far.
LVL 11

Accepted Solution

turn123 earned 0 total points
ID: 18990516
Cool :)

What I ended up doing was using the QuickBooks SDK to connect and disconnect from the Company file on the server at startup.

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Tech spooks aren't just for those who are tech savvy, it also happens to those of us running a business. Check out the top tech spooks for business owners.
Use this step by step method when setting up QuickBooks Online. They will allow you to explore the various features of the advanced settings available to you.
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…

621 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question