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PST (Personal Storage) usage is disabled on this computer - How can I enable it?

Posted on 2007-04-04
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Last Modified: 2008-09-18
Hi

Using Outlook 2003, on an Exchange Server, I am trying to create a personal storage folder (.PST file) however I am getting the warning message

"PST (Personal Storage) usage is disabled on this computer"

Needless to say, the PST file cannot be created.  What is the setting I need to change to enable the creation of the PST files?

thanks
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Question by:Flying_High_71
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Author Comment

by:Flying_High_71
ID: 18854475
By the way, I should mention that the Registry value is as follows

 HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0\Outlook\

Value Name: DisablePst
Data Type: REG_DWORD
Value: 1

Is it just a matter of deleting this item or changing he value to zero or something else..?
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Expert Comment

by:jeepstyx22
ID: 18854574
I would check with the network admin first, as it may be implemented from the server for a reason.  Even if you do enable it, if it is domain policy then it will get implemented once you reboot.
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Author Comment

by:Flying_High_71
ID: 18854754
Thanks jeepstyx22

Your comments are quite valid, however the my question remains unanswered - i.e. how do I enable it...?
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Accepted Solution

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jeepstyx22 earned 125 total points
ID: 18854778
http://support.microsoft.com/kb/q258277/, is a link to microsoft saying to add the entry to disable pst sharing, so a natural assumption would be to delete it, to restore it.  However, like i said, if it is implemented as part of domain policy then it will just reset with the next boot.
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Author Comment

by:Flying_High_71
ID: 18855281
Hey there jeepstyx22

So I deleted the registry entry and I am now able to create a PST.

Further to this, I did shutdown and restart just to see if it was domain policy and thankfully it is not.  Appears it was set up this way on this particular terminal at some point.  No matter as it is now working correctly so that I can effectively store email in a separate .PST file on a separate server without exceeding the Exchange storage limit...

cheers!
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