Solved

Oma and Activesync stopped working. 85010014 Help!

Posted on 2007-04-04
4
1,296 Views
Last Modified: 2008-02-08
I had OWA and OMA and Activesync working fine on our server. We had a web app put on the server by a vendor.
OWA still works but OMA and Activesync dont. Oma always says.
Unable to connect to your mailbox on server XXXXX. Please try again later. If the problem persists contact your administrator.
When I try to sync a mobile device (Cingular 8525) I get the dreaded error 85010014.
I am running SBS 2003 with all the latest service pack for it and exchange.
I have readded the folders both manually and using the wizard.

I have tried most of the fixes that I have found and all do the same thing.
I think this is a problem with IIS i just dont know where or what to look for.

Thanks for any help.
0
Comment
Question by:havesum2
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 104

Accepted Solution

by:
Sembee earned 500 total points
ID: 18854571
What does the vendor say? If they say it isn't their problem I would ask them to remove their application as it isn't fit for purpose. A web application should not break something as common as SBS or Exchange OWA.

If you haven't already run the internet and email connection wizard (or whatever it is called) then I would do that first.

If you have run the wizard, (which should always be the first thing to do as this is SBS) then you will have to change things manually.

I would start with resetting the folders using this kb article:
http://support.microsoft.com/default.aspx?kbid=883380

Then you will need to use either kb 817379 or my article here to configure the virtual directories correctly.
http://www.amset.info/exchange/mobile-85010014.asp

Simon.
0
 
LVL 33

Expert Comment

by:Busbar
ID: 18855288
are you sure that webdav is enabled on the IIS
0
 

Author Comment

by:havesum2
ID: 18933921
I followed the instructions on the first link. Still Broken.
Then I followed your page and it worked fine.

Thanks for the help!
0
 

Author Comment

by:havesum2
ID: 18933932
webdav is enabled on the IIS Server.
0

Featured Post

MS Dynamics Made Instantly Simpler

Make Your Microsoft Dynamics Investment Count  & Drastically Decrease Training Time by Providing Intuitive Step-By-Step WalkThru Tutorials.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question