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hp8100 print is shifting to the right on the first page, intermittently, sometimes off the page

Posted on 2007-04-04
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Last Modified: 2013-12-15
hp 8100 print is "shifted" to the right.  Mainly on the first page, suggesting a roller problem but new rollers dont fix it.  no paper jams, not always the same amount of shift.  i.e., the left margin moves over to the right, and the right margin is sometimes off the page. Otherwise the printer is fine.  
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Question by:195ecentralave
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6 Comments
 
LVL 92

Expert Comment

by:nobus
ID: 18856384
can you test the printer on a nother pc?
it sounds like a bad printer.
does it happen with a self test also?
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Author Comment

by:195ecentralave
ID: 18856957
Yes, we tried the printer on another pc. The problem is the same from any of the three paper sources, including manual, changed toner cartridge, installed new rollers. It even does this on print configuration pages from the control panel.  Could this be a motherboard problem.  
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LVL 7

Expert Comment

by:hladamjr
ID: 18858770
Sounds like the formatter board needs to be replaced.
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Author Comment

by:195ecentralave
ID: 18861726
I swapped out the formatter board, no joy.  someone has suggested the registration assembly but i dont know what that is.  anybody familiar with this??
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hladamjr earned 500 total points
ID: 18863990
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Author Comment

by:195ecentralave
ID: 18881474
its the registration unit.  to test, i tapped it for about two minutes with a screwdriver, that freed it up. i will be replaceing it soon. thanks, experts.
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