Solved

Norton Corporate LiveUpdate will not connect to internet. (W2K)

Posted on 2007-04-05
6
560 Views
Last Modified: 2008-01-09
I am working on a network where most of the work stations are running Windows 2000.  The server used to be Windows 2000 Server and the network was setup as a domain.  At this point, Norton Antivirus Corporate (8.5) was installed to the server and then onto each workstation.  The WS were set to receive updates directly from the server, which it was set to download to a specific locatoin.  Now the 2000 Server has been replaced with a Linux server which doesn't have Norton on it.  My problem is that now when the WS tries to perform a LiveUpdate, it attempts to connect to the internet via the domain somehow.  (States connecting to DOMAIN_NAME).  I have tried to wipe Norton completely from the WS and re-install, changed many settings in LiveUpdate control panel and even removed and installed the new version of LU.  Nothing seems to change where the system wishes to take the updates from.
Any help on this is appreciated so I no longer have to download updates manually and apply to each WS.
0
Comment
Question by:beekay60
  • 2
  • 2
6 Comments
 
LVL 32

Expert Comment

by:r-k
Comment Utility
0
 

Author Comment

by:beekay60
Comment Utility
Thanks for the advice but unforunately I have tried that already and it didn't work.  I forgot to mention this originally.
0
 
LVL 32

Accepted Solution

by:
r-k earned 125 total points
Comment Utility
Hmm.. You might want to delete the following folders manually after uninstalling Norton:

 C:\Program Files\Common Files\Symantec Shared
 C:\Program Files\Symantec AntiVirus
 C:\Program Files\Symantec
 C:\Program Files\Symantec_Client_Security
 C:\Documents and Settings\All Users\Application Data\Symantec

(I have Symantec, Norton folders may be the same or slightly different)

HTH.
0
 
LVL 2

Assisted Solution

by:nwd-microage
nwd-microage earned 125 total points
Comment Utility
When you uninstalled the Anti-Virus from control panel, you also uninstalled LiveUpdate ? Note that they are different installs.

Here is a link that might be useful.

http://service1.symantec.com/SUPPORT/num.nsf/docid/2000120506232011
0
 

Author Comment

by:beekay60
Comment Utility
Sorry for the wait on replying to this.  I still haven't had a chance to try your helpful suggestions.  I hope to get back on this one by the beginning of next week.  Once again, thanks so far.
0

Featured Post

Superior storage. Superior surveillance.

WD Purple drives are built for 24/7, always-on, high-definition security systems. With support for up to 8 hard drives and 32 cameras, WD Purple drives are optimized for surveillance.

Join & Write a Comment

If you're not part of the solution, you're part of the problem.   Tips on how to secure IoT devices, even the dumbest ones, so they can't be used as part of a DDoS botnet.  Use PRTG Network Monitor as one of the building blocks, to detect unusual…
It’s a strangely common occurrence that when you send someone their login details for a system, they can’t get in. This article will help you understand why it happens, and what you can do about it.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

7 Experts available now in Live!

Get 1:1 Help Now