Solved

Pages not being displayed in IE

Posted on 2007-04-05
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1,477 Views
Last Modified: 2012-05-05
That's it I have no hair left after all this pulling. I am stuck and I need help. The problem is occuring on a few computers, here are the configs: OS -> XP , IE 6.02900 SP2. Office 2003

Now here are the problems, when a user accesses a website some of the menus are displayed yet the main page (contents are not). I can right click and view the source except the notepad displays <HTML><HTML>.....nothing. When I log onto another computer it is fine. I have redone the user's Windows profile and that still does not correct the problem. What also may help is when trying to access a document via the setup Documentum they get the following error: Unable to download the applet due to security error.

Now I am almost sure that there is a security settings issue here, I have reduced the security in IE but this has no change. We are running the latest Java as well.

Any clues? Thanks
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Question by:jqurashi
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6 Comments
 
LVL 29

Expert Comment

by:blue_zee
ID: 18857302
A cleanup may help.

Download CCleaner:

www.ccleaner.com

I would suggest the slim version (English, no toolbar).

Install and launch.

By default it will open the Cleaner section.

Tick all items under the Windows and Applications tabs.

Hit the "Run cleaner" button and IMMEDIATELY reboot when it finishes.

Test.

Zee
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LVL 29

Expert Comment

by:blue_zee
ID: 18857312
Link to download the slim version of CCleaner:

http://www.ccleaner.com/download/builds.aspx
0
 

Author Comment

by:jqurashi
ID: 18857685
Ok, I have tried the Cleaner, not bad actually, this has corrected the Java issue! But the white page on IE still has problems........and now to put another layer on top all the *.gif pics are displayed with a white box and red cross!
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LVL 29

Accepted Solution

by:
blue_zee earned 500 total points
ID: 18857992
Some good news anyway.
:)

Try this IEfix tool:

http://windowsxp.mvps.org/IEFIX.htm

This tool is for IE6 only, do NOT use with IE7.

See if this fix helps.

Zee
0
 

Author Comment

by:jqurashi
ID: 18858248
Ok, the user has gone, and I am off for the weekend blue zee, thanks for the help, I will check in on Tuesday!
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LVL 29

Expert Comment

by:blue_zee
ID: 18858568
OK.

Have a nice Easter break.

Zee
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