Solved

System Error on Windows Server 2003

Posted on 2007-04-05
2
482 Views
Last Modified: 2013-11-22
Hello,

An error appeared on a mission critical server. I've searched Google and couldn't find any good information so I'm hoping the Experts can help. System is Windows Server Standard 2003 SP1. Here are the errors from the Windows System Event log:

1. PlugPlayManager
Event ID 11
-The Device Root\Legacy_EraserUtildrv10710\0000 disappeared from the system without first being prepared for removal.

One second later this informational event appeared

2. Service Control Manager
Event ID 7035
-The Symantec Eraser Control Driver Service was successfully sent a start control.

Logically it would seem that the Symantec Eraser Control Driver is a valid service running in SAV 10.X Corporate Edition, although I couldn't find anything specific denoting that.  The service choked for some reason and then started successfully one second later.

Any insight would be greatly appreciated. Thanks in advance.
0
Comment
Question by:lucado01
2 Comments
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 18874932
Not sure what's causing this, but at least you have a partner to compare notes with:
http:Q_22498890.html

Jeff
TechSoEasy
0
 

Accepted Solution

by:
tristan_d earned 500 total points
ID: 18948773
Symantec has a knowledgebase article about this.  See http://entkb.symantec.com/security/output/4197.html

Apparently they have updated their Eraser engine, and in doing so they strip some information from the registry causing the virtual device to forcibly dismount.  According to Symantec the message can be safely ignored.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Windows 10 4 71
Backup DHCP Server 8 116
Active Directory delegation of control to a user 3 120
Top honey pots & reviews of canary 7 25
For those of you actively in the Malware fightling business, we now have available an amazing new tool in the malware wars (first recommended to me by rpggamergirl (http://www.experts-exchange.com/M_3598771.html), the Zone Advisor for the Virus and …
Ransomware continues to be a growing problem for both personal and business users alike and Antivirus companies are still struggling to find a reliable way to protect you from this dangerous threat.
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question