Recover Data from Bad HDD

Posted on 2007-04-05
Medium Priority
Last Modified: 2013-11-09
I've been working on rebuilding my computer because my hard drive died (simply quit working) so I bought a new hard drive, a faster processor and motherboard. Now what I really need to do is retrieve some of the data from the old drive. It is a Maxtor model 34098H4. It doesn't seem to matter how I set the jumpers I can't get the drive recognized. if I set as Primary master and connect it to a working computer as the only drive I get the message that the Primary drive failed. If I set it as cable select and connect it to a working computer as the only drive I get the message that the Primary drive failed. If I set it as slave with a known working HDD the computer boots but the slave drive is not recognized. If I use my USB/SATA/IDE cable and connect it to my computer it doesn't find the drive. Do you know any trick I can try to hopefully recover the data I am missing?


Question by:Robert Ehinger
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
  • +1
LVL 16

Expert Comment

ID: 18858684
If you HDD die it doesn't matter how you connect it - it'll don't work.
I can't see easy way in this case if you can't pay for the information restoring.
LVL 39

Expert Comment

ID: 18858737
Try: http://www.getdataback.com to recovery data on that drive.
Also try: http://www.knoppix.net see if it can access the drive by any chance and copy data off that drive.
LVL 92

Expert Comment

ID: 18862852
you can try replacing the logic board, but NO guarantee it will work ! :
but if the drive is not recognised, no software can help.
you need to use a data recovery cY like Gillware if you need the data :
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!


Author Comment

by:Robert Ehinger
ID: 18870346
If I set the drive as master it is recognized by the BIOS. It won't boot, though. I get the message that the Primary drive failed. Is there a way to use the command prompt, do a dir on the drive, find the files I need and copy them to a floppy?

Author Comment

by:Robert Ehinger
ID: 18870352
Also, part of the problem could be that I am not sure where the jumpers should be for the drive to be a slave. it is a Maxtor 40GB model 34098H4. I checked the web site and could not find this particular model.
LVL 16

Expert Comment

ID: 18870362
Ok, If drive recognized by the BIOS that sound better.
You can start system from CD/diskette and start recovery programm.
You can try to connect this HDD via USB case too.
Pay attention that it could be better if you start reocovery program first in read only mode to unserstood what happends with your data.
LVL 16

Expert Comment

ID: 18870369
LVL 92

Accepted Solution

nobus earned 1500 total points
ID: 18871733
i would connect the disk as slave, so i have a working pc to run the recovery soft (if it works) - here some links ( GetDataBack and Stellar are among the best ) :
http://www.pcworld.com/downloads/collection/0,collid,1295,00.asp            Free Recovery
http://www.pcinspector.de/file_recovery/UK/welcome.htm                  pc Inspector -free
http://www.runtime.org/                                    GetDataBack
http://www.stellarinfo.com/                                    Stellar
http://www.recovermyfiles.com/                              RecoverMyFiles
http://www.bitmart.net/                                    Restorer 2000
http://www.ontrack.com/easyrecoveryprofessional/                  Easy Recovery
http://www.snapfiles.com/get/restoration.html                        Restoration

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A little history Back in 1997 when I built my first custom computer using the revolutionary Gateway website I didn’t have much to choose from except for the CPU. The race between computer manufacturers was held back by processor manufacturers. They…
Introduction: When experiencing some peculiar problem with the functioning of your PC, how many times has it happened that you look for a solution and even google can’t help? It could be that you are one of the only few people on earth who ma…
Have you created a query with information for a calendar? ... and then, abra-cadabra, the calendar is done?! I am going to show you how to make that happen. Visualize your data!  ... really see it To use the code to create a calendar from a q…
In this video, Percona Solutions Engineer Barrett Chambers discusses some of the basic syntax differences between MySQL and MongoDB. To learn more check out our webinar on MongoDB administration for MySQL DBA: https://www.percona.com/resources/we…

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question