BrightStor ArcServer Errors 3801/6300 SBS2003 Server
Posted on 2007-04-05
Server OS: SBS2003 SP2
Hardware: VXA2 Packet Drive (IDE) on it's own IDE channel. 210O firmare (latest)
No windows driver installed for device.
Software: BrightStor ARCServe Backup: r11.5 SP2 (Build 4232) - Small Business Server Edition
Errors: E3801 Invalid Header Signature (SIG=00000000) and E6300 Windows NT SCSI Port Error.
The backup jobs seemingly run fine. However, cannot restore because Merging/Restore fails to find sessions on the tape.
We have already replaced the drive, cleaned the new drive, and tried a new tape. Still same errors.
Im backing up to a USB Drive right now and will need it back sooner than later.