Solved

Microsoft Office Outlook - The messaging interface has returned an unknown error

Posted on 2007-04-05
5
720 Views
Last Modified: 2012-05-05
I purchased 2 new Dell computers with Office 2007 Professional installed. We removed that software and replased it with Office 2003.
One computer was a replacement and the other is going to be used by a new employee who has not started yet.
Outlook 2003 seems to work until you try to reply to all on a email message, The both computers receive a message Microsoft Office Outlook - The messaging interface has returned an unknown error. restart office
0
Comment
Question by:esldmkeenan
  • 2
5 Comments
 
LVL 97

Expert Comment

by:war1
ID: 18859532
esldmkeenan,

1. Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL
Do the same for INETCOMM.DLL

2. Disable Outlook Addins.  Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.

3. Check if an external program running in the background is interfering with Outlook. Check Firewall, antivirus, antispyware, antispam, and all Norton programs. Disable these programs one at a time.

5. Create a new Outlook profile.
http://www.outlook-tips.net/howto/profile.htm

5. Repair Outlook. With Outlook open, go to Help > Detect and Repair.

6. If no joy, reinstall Outlook.  Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall.  A menu will pop allowing you to choose repair or reinstall.
0
 

Author Comment

by:esldmkeenan
ID: 18875648
I reformated the drive and reloaded the applications. Thanks for responding.
0
 
LVL 97

Expert Comment

by:war1
ID: 18876120
esidmkeenan,

Glad reformating and reinstall OS fixed the problem for you. Creating a new Outlook profile would have fixed the problem that you described.
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 19280256
PAQed with points refunded (250)

Computer101
EE Admin
0

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
If you don't know how to downgrade, my instructions below should be helpful.
Viewers will learn how to maximize accessibility options in an Excel workbook for users with accessibility issues.
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now