Solved

How to track internal email (move, delete, etc) on Exchange 2003

Posted on 2007-04-05
4
1,594 Views
Last Modified: 2011-09-20
My company has a cell center where many users access the same incoming mailbox, named Requests, and they move emails from that mailbox to their own personal mailboxes (and subfolders) when they 'take a request'

I'm trying to find out how to track who is moving what from that mailbox, as certain requests seem to "disappear" (aka someone is just deleting them or taking them to their personal mailbox and then deleting them) and I can't seem to track that sort of behavior.

I'm using Exchange 2003 on a Windows Server 2003 Enterprise Edition machine, with a front-end and a second mail server behind it.
0
Comment
Question by:grinr
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 23

Expert Comment

by:Stacy Spear
ID: 18861049
What are they using to view the messages? If outlook, then could (I think) add some VBA code that would fire upon a new message or a message being moved out of the inbox to another folder. Deleted items could work off similar code. Just a thought, but if you know enough particulars about the messages, then it could work.
0
 

Author Comment

by:grinr
ID: 18861060
Outlook, various versions (2k, 2k3, 2k7).  If code has to be written, it'll never ever happen here.  I was hoping there was some methodology using the Exchange logs or something.  I'm just not experienced enough to know how to do that.

Thanks for your reply!
0
 
LVL 23

Accepted Solution

by:
Stacy Spear earned 125 total points
ID: 18861090
Exchange logs track messages as they move around Exchange. Once its in a store (mailbox), then AFAIK tracking ends. Beyond that, its code that you either purchased or wrote.
0
 

Author Comment

by:grinr
ID: 18867426
Thanks Darkstar.  I guess I'm OOL.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
Suggested Courses

622 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question