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Cannot watch real player videos due to ISA Server 2004

Hi,
The users in my company cannot watch embed videos on Internet Explorer from real player due to the ISA Server 2004, only they can if they have the ISA Client installed. Users must not have it. Is it possible to create a rule on ISA Server??
Users get the error: "rtsp://141.146.32.18:554/oln/streaming/D11277GC20/tutorials/Topic01/trainer.smi?cloakport=80%2c554%2c7070"

Asta Cu

Streaming media application filters
Microsoft Internet Security and Acceleration (ISA) Server 2004 includes three application ... When enabled, this application filter can be used to allow RealPlayer client access and server publishing.

www.microsoft.com/technet/isa/2004/help/CMT_StreamFilter.mspx 4/3/2007

download.microsoft.com
This popular provider of streaming media technology offers such products as the RealOne Player and RealPlayer application suites. ISA Server 2004 enables you to manage incoming and outgoing PNM ...

download.microsoft.com/download/7/a/d/7ad19879-0ca9-4541-890b-8c07887e02ae/ISA2004SE_wp_ap... DOC file

Asta Cu

From the above you'll see the filters you may need and be missing.

elissaqp

ASKER

Those filters are enabled by default. But it doesnt work. Do any a i to create a rule of something? Sorry, i'm new on ISA configurations...

Keith Alabaster

Open the isa gui - select monitoring - configuration - click start query
watch the log when a client tries to connect to a real player server.
What do you see?

elissaqp

ASKER

Destination port: 554
Protocol: RTSP
Action: Denied Connection
Rule: Dafault Rule

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Keith Alabaster

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elissaqp

ASKER

thanks keith_alabaster!
Yes, it works! but i had to enable RTSP and PNM protocols.

Keith Alabaster

Thank you :)