Cannot watch real player videos due to ISA Server 2004

Hi,
The users in my company cannot watch embed videos on Internet Explorer from real player due to the ISA Server 2004, only they can if they have the ISA Client installed. Users must not have it. Is it possible to create a rule on ISA Server??
Users get the error: "rtsp://141.146.32.18:554/oln/streaming/D11277GC20/tutorials/Topic01/trainer.smi?cloakport=80%2c554%2c7070"
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elissaqpAsked:
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Asta CuTechnical consultant & graphic designCommented:
Streaming media application filters
Microsoft Internet Security and Acceleration (ISA) Server 2004 includes three application ... When enabled, this application filter can be used to allow RealPlayer client access and server publishing.

www.microsoft.com/technet/isa/2004/help/CMT_StreamFilter.mspx 4/3/2007

download.microsoft.com
This popular provider of streaming media technology offers such products as the RealOne Player and RealPlayer application suites. ISA Server 2004 enables you to manage incoming and outgoing PNM ...

download.microsoft.com/download/7/a/d/7ad19879-0ca9-4541-890b-8c07887e02ae/ISA2004SE_wp_ap... DOC file
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Asta CuTechnical consultant & graphic designCommented:
From the above you'll see the filters you may need and be missing.
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elissaqpAuthor Commented:
Those filters are enabled by default. But it doesnt work. Do any a i to create a rule of something? Sorry, i'm new on ISA configurations...
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Keith AlabasterEnterprise ArchitectCommented:
Open the isa gui - select monitoring - configuration - click start query
watch the log when a client tries to connect to a real player server.
What do you see?
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elissaqpAuthor Commented:
Destination port: 554
Protocol: RTSP
Action: Denied Connection
Rule: Dafault Rule
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Keith AlabasterEnterprise ArchitectCommented:
Excellent. - Can you confirm that you have added the rtsp protocol into one of your outbound rules from internal & local host to external?  (RTSP = Real Time Streaming Protocol)
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elissaqpAuthor Commented:
thanks keith_alabaster!
Yes, it works! but i had to enable RTSP and PNM protocols.
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Keith AlabasterEnterprise ArchitectCommented:
Thank you :)
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