Any way to fix delayed label printing during a mail-merge using Goldmine, HP LJ 1320, and Zebra TLP 2844?

Posted on 2007-04-05
Last Modified: 2013-12-15
Client is using Goldmine, a local HP LaserJet 1320, and a networked Zebra TLP 2844 label printer to accomplish a mail-merge with label printing.  The problem is that it will immediately print out the letter but it takes 2-3 minutes for it to print out the label.  While it is waiting to print the label, the other letters are queued up and will not print until the label is printed.  Then the next letter is printed and it waits for the next label.  This whole process causes a 15 minute process to turn into a 6 hour process.

The old workstation was taken out of production.  It was also XP Pro and worked fine.  When I say fine, I mean it printed the letter and then the label immediately thereafter.  The new workstation has XP Professional with all the latest patches and updates.  Immediate prints occur if printing directly to one or the other but not both (mail-merge and label print).

I have tried uninstalling both printers and rolling back the drivers... no avail.  I do not have the old settings from the other workstation.  My first assumption is that it may have something to do with the spooling.  Any suggestions would be greatly appreciated.  
Question by:Yockos
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Expert Comment

ID: 18860883
did you try to set the printers driver to print immediately,
instide of waiting to spool server buffer the print?

Author Comment

ID: 18861024
Yes on the zebra.  No on the HP.
LVL 13

Expert Comment

ID: 18861058
are you going to try it?  :)
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Author Comment

ID: 18861277
I see your point and would if I was there, but I am currently not on location.
LVL 13

Expert Comment

ID: 18861316
ok..  we will wait then...
beside that, how the local printer connected? usb,lpt?

Author Comment

ID: 18861428
USB DOT4.  I rolled back to to PCL5e

Author Comment

ID: 19133833
Needed to install a microsoft add-in for GoldMine.  That was all.

Accepted Solution

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ID: 19163351
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