Solved

Website can not display properly

Posted on 2007-04-05
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Last Modified: 2013-12-08
If I go to the following site: www.competitiveedgecoatings.com i can see a picture of a car Chasis in the middle of the page. I can do the same from dozen computers and dozen places with no problem. I have 4 clients at different location who can only see white background, and can not see the chasis.

I tried all add-on and java script, java, flash, with no luck.
Does anyone knows what would be the setting issues?
PS: My clinet tried this with both IE and Mozzilla with the same results.
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Question by:monster53
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6 Comments
 
LVL 70

Expert Comment

by:Merete
ID: 18863413
have you checked the privacy settings? the advanced settings in IE6 default settings?
security is correct?
Any firewalls?
allow all cookies enabled?
How to Manage Cookies in Internet Explorer 6
http://support.microsoft.com/kb/283185
step by step browser  advanced settings for IE 6
http://www.anz.com/aus/IB/TSIE6.asp?AFFID=#step1

Repair Internet Explorer 6
http://www.theeldergeek.com/repair_ie6.htm
run ccleaner to delete the IE temp files history
http://www.ccleaner.com/
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Author Comment

by:monster53
ID: 18864128
I reset all of the settings to default. I cleaned the temp files and cookies plus history.
I connected from different location (Laptop). The problem is in BOTH IE and Mozilla.
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Accepted Solution

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Merete earned 500 total points
ID: 18864483
hmm gets interesting now, I can see the car chassy no probs.
I am using IE6.
 have 4 clients at different location << are they accessing this via the same URL or thru some lan
any firewalls?
Its just a simple site so no extra security threats.
This behavior can occur if you click to select the Ignore colors specified on Web pages check box.
To resolve this behavior, click to clear the Ignore colors specified on Web pages check box:
1. Click Start, point to Settings, and then Control Panel.
2. Double-click Internet Options.
3. On the General tab, click Accessibility.
4. Click to clear the Ignore colors specified on Web pages check box.
5. Click OK, and then OK.

I did notice you have type in www.
 no http://www.
http://www.competitiveedgecoatings.com/
Hope it solves it

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Author Comment

by:monster53
ID: 18864854
Just tried it.. The same results.
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LVL 70

Expert Comment

by:Merete
ID: 18865177
what on earth is causing it, did you get them close all web pages?
I connected from different location<< could you explain this?
its not a remote connection  is it?
4 clients at different location
is everyone an administrator
It could be a firewall. Norton??
 There was a virus scare with jpeg images and if these computers are on a lan or behind some kind of firewall it maybe blocking them?
Any problems with any other pages? or just this one?

Are they running the latest versions of IE 6 all updates?
here is a few IE fixes
How to Obtain the Latest Service Pack for Internet Explorer 6
http://support.microsoft.com/kb/328548/EN-US/
http://www.colba.net/~hlebo49/ieimage.htm

The fact it is occuring with 2 browsers does seem to point to some kind of block
Which version of Mozzilla
What version of IE are you using btw? Have they had any versions of IE7 installed?
I have many browsers for testing out problms have them try Maxthon
http://www.maxthon.com/

Have you checked for spyware?

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Expert Comment

by:vinson-daly
ID: 20770499
Check out Windows Color Image Management (sRGB)www.microsoft.com/whdc/device/display/color/default.mspx
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