Faulting application drwtsn32.exe

when i click a praticuler folder in my computer my pc goes freezs and event log show this error
1. Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.
2. Fault bucket 00733296
3. Hanging application explorer.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
pls. help me
nareshverAsked:
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and235100Commented:
Try this:

Put your XP CD in your dvd/cd drive.
Start, Run, type without quotes "cmd". In the new screen type (always without quotes):
"X:" where X is where you have your CD drive. Then type "cd i386" and then "expand drwtsn32.ex_ c:\windows\system32\drwtsn32.exe"
Type "exit" and reboot
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nareshverAuthor Commented:
clearfiy me after i hvae to run drwtsn32.exe from cd rom or i have to copy it to c:\windows\system32\
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and235100Commented:
You have to extract a "clean" version of the DrWatson executable, and copy it to the System32 folder.

The command:

"expand drwtsn32.ex_ c:\windows\system32\drwtsn32.exe"

will do this for you - change X: to your CD drive letter, i.e.

start, run, type cmd <press enter>

In the resulting window:

type E: (or whatever your cd drive is) <press enter>

then type:

expand drwtsn32.ex_ c:\windows\system32\drwtsn32.exe <press enter>

Then reboot (Start, Turn Off Computer - Restart)



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nareshverAuthor Commented:
mr.  and235100
pls tell me .
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and235100Commented:
Was my previous comment not suitable?

If not - please tell me.
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nareshverAuthor Commented:
yes that was . i am trying
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nareshverAuthor Commented:

Can't open input file: drwtsn32.ex_.
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and235100Commented:
Sorry - you need to run the expand command from

E:\I386

(not just E:)
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nareshverAuthor Commented:
No i have same problem yet now after your solution
i am gett error
Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.
Hanging application explorer.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
The shell stopped unexpectedly and Explorer.exe was restarted.

pls give me any suggestion

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and235100Commented:
Okay - try

E:\i386\> expand dbghelp.dll c:\windows\system32\dbghelp.dll.exe

Then try

Start, Run, type:

regsvr32 c:\windows\system32\dbghelp.dll
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nareshverAuthor Commented:
F:\I386>i386\expand dbghelp.dll c:\windows\system32\dbghelp.dll.exe
The system cannot find the path specified.

F:\I386>regsvr32 c:\windows\system32\dbghelp.dll

F:\I386>
ERROR
C:\WINDOWS\SYSTEM32\DBGHELP.DLL WAS LOADED, BUT DLLREGISTER SERVER ENTERY POINT WAS NOT FOUND.
THIS FILE CAN NOT BE REGISERD

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nareshverAuthor Commented:
if i repair windows can be it fix.
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and235100Commented:
Yes - a repair install would probably sort this out:

http://www.michaelstevenstech.com/XPrepairinstall.htm

Before that, try to use regasm to register the dll

i.e.

regasm c:\windows\system32\dbghelp.dll
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nareshverAuthor Commented:
F:\I386>regasm c:\windows\system32\dbghelp.dll
'regasm' is not recognized as an internal or external command,
operable program or batch file.

F:\I386>
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nareshverAuthor Commented:
can u tell me why this happen and is there any other solution.
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nareshverAuthor Commented:
i am able to do work any folder but except one when i click windows show me its contents but goes freez state. i have to do end task to do again work.
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and235100Commented:
Download a copy of dbghelp.dll from here:

http://www.dll-files.com/dllindex/dll-files.shtml?dbghelp

Copy it into System32 and try the regsrv32 command again.

This is quite a bad fault - as DrWatson actually "DrWatsoned" itself (to coin a phrase)

Do a full online AV scan here: http://www.trendmicro.com/hc_intro/default.asp
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and235100Commented:
Try booting into Safe Mode - and run the regsrv32 command again

(reboot, press F8 just after the computer posts - before XP logo appears)

Select Safe Mode <press enter>

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and235100Commented:
If this doesn't work - you will have to try a repair install as you suggested.
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and235100Commented:
Sorry that I couldn't be more helpful than that.

Thank you anyway.
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