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Faulting application drwtsn32.exe

Posted on 2007-04-06
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Last Modified: 2008-01-09
when i click a praticuler folder in my computer my pc goes freezs and event log show this error
1. Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.
2. Fault bucket 00733296
3. Hanging application explorer.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
pls. help me
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Question by:nareshver
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20 Comments
 
LVL 32

Expert Comment

by:and235100
ID: 18865470
Try this:

Put your XP CD in your dvd/cd drive.
Start, Run, type without quotes "cmd". In the new screen type (always without quotes):
"X:" where X is where you have your CD drive. Then type "cd i386" and then "expand drwtsn32.ex_ c:\windows\system32\drwtsn32.exe"
Type "exit" and reboot
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Author Comment

by:nareshver
ID: 18865502
clearfiy me after i hvae to run drwtsn32.exe from cd rom or i have to copy it to c:\windows\system32\
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LVL 32

Expert Comment

by:and235100
ID: 18865541
You have to extract a "clean" version of the DrWatson executable, and copy it to the System32 folder.

The command:

"expand drwtsn32.ex_ c:\windows\system32\drwtsn32.exe"

will do this for you - change X: to your CD drive letter, i.e.

start, run, type cmd <press enter>

In the resulting window:

type E: (or whatever your cd drive is) <press enter>

then type:

expand drwtsn32.ex_ c:\windows\system32\drwtsn32.exe <press enter>

Then reboot (Start, Turn Off Computer - Restart)



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Author Comment

by:nareshver
ID: 18865551
mr.  and235100
pls tell me .
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LVL 32

Expert Comment

by:and235100
ID: 18865563
Was my previous comment not suitable?

If not - please tell me.
0
 

Author Comment

by:nareshver
ID: 18865657
yes that was . i am trying
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Author Comment

by:nareshver
ID: 18865697

Can't open input file: drwtsn32.ex_.
0
 
LVL 32

Expert Comment

by:and235100
ID: 18865750
Sorry - you need to run the expand command from

E:\I386

(not just E:)
0
 

Author Comment

by:nareshver
ID: 18865855
No i have same problem yet now after your solution
i am gett error
Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.
Hanging application explorer.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
The shell stopped unexpectedly and Explorer.exe was restarted.

pls give me any suggestion

0
 
LVL 32

Expert Comment

by:and235100
ID: 18866119
Okay - try

E:\i386\> expand dbghelp.dll c:\windows\system32\dbghelp.dll.exe

Then try

Start, Run, type:

regsvr32 c:\windows\system32\dbghelp.dll
0
 

Author Comment

by:nareshver
ID: 18866243
F:\I386>i386\expand dbghelp.dll c:\windows\system32\dbghelp.dll.exe
The system cannot find the path specified.

F:\I386>regsvr32 c:\windows\system32\dbghelp.dll

F:\I386>
ERROR
C:\WINDOWS\SYSTEM32\DBGHELP.DLL WAS LOADED, BUT DLLREGISTER SERVER ENTERY POINT WAS NOT FOUND.
THIS FILE CAN NOT BE REGISERD

0
 

Author Comment

by:nareshver
ID: 18866281
if i repair windows can be it fix.
0
 
LVL 32

Expert Comment

by:and235100
ID: 18866307
Yes - a repair install would probably sort this out:

http://www.michaelstevenstech.com/XPrepairinstall.htm

Before that, try to use regasm to register the dll

i.e.

regasm c:\windows\system32\dbghelp.dll
0
 

Author Comment

by:nareshver
ID: 18866360
F:\I386>regasm c:\windows\system32\dbghelp.dll
'regasm' is not recognized as an internal or external command,
operable program or batch file.

F:\I386>
0
 

Author Comment

by:nareshver
ID: 18866388
can u tell me why this happen and is there any other solution.
0
 

Author Comment

by:nareshver
ID: 18866407
i am able to do work any folder but except one when i click windows show me its contents but goes freez state. i have to do end task to do again work.
0
 
LVL 32

Expert Comment

by:and235100
ID: 18866425
Download a copy of dbghelp.dll from here:

http://www.dll-files.com/dllindex/dll-files.shtml?dbghelp

Copy it into System32 and try the regsrv32 command again.

This is quite a bad fault - as DrWatson actually "DrWatsoned" itself (to coin a phrase)

Do a full online AV scan here: http://www.trendmicro.com/hc_intro/default.asp
0
 
LVL 32

Expert Comment

by:and235100
ID: 18866447
Try booting into Safe Mode - and run the regsrv32 command again

(reboot, press F8 just after the computer posts - before XP logo appears)

Select Safe Mode <press enter>

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LVL 32

Accepted Solution

by:
and235100 earned 500 total points
ID: 18866458
If this doesn't work - you will have to try a repair install as you suggested.
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LVL 32

Expert Comment

by:and235100
ID: 18937140
Sorry that I couldn't be more helpful than that.

Thank you anyway.
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