Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Outlook Offline Folder File Settings - Cannot move ost cache file to new location.

Posted on 2007-04-06
2
Medium Priority
?
6,227 Views
Last Modified: 2009-03-02
I have an Exchange account that is using Cached Exchange Mode and it stores the large ost file in the following default location: %User Profile%\Local Settings\Application Data\Microsoft\Outlook\outlook.ost

I am running low on disk space on that drive and I would like to move the file.

I have gone into the "Offline Folder File Settings" dialog box where the path is located, however, it is dimmed out and cannot be changed.  This is through Outlook-->Tools-->Options-->... or Control panel-->mail-->...

FYI:  I am an admin on the machine. Outlook 2003 SP2 fully patched, Exchange 2003 sp2 fully patched.

I also tried creating the registry key(s) specified in:  http://support.microsoft.com/kb/896591/ but had no success.

Can anyone tell me what I am doing incorrectly or what the problem is?

Thanks.
0
Comment
Question by:slsmith
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 15

Accepted Solution

by:
czcdct earned 2000 total points
ID: 18866040
Plan here is to go in and disable cached mode and apply.
Then you can go in and disable using the OST.  
Then you can move the OST to where you need.
Then go back and enable using the OST and browse to where you've moved it to.
Then finally click to enable cached mode again.

Yes, it's a damn stupid set of steps. Don't shoot the messenger :)
0
 
LVL 1

Author Comment

by:slsmith
ID: 18877708
Thanks for the answer - you were right on.
0

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
how to add IIS SMTP to handle application/Scanner relays into office 365.
This video discusses moving either the default database or any database to a new volume.
Suggested Courses

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question