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Outlook Offline Folder File Settings - Cannot move ost cache file to new location.

Posted on 2007-04-06
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Last Modified: 2009-03-02
I have an Exchange account that is using Cached Exchange Mode and it stores the large ost file in the following default location: %User Profile%\Local Settings\Application Data\Microsoft\Outlook\outlook.ost

I am running low on disk space on that drive and I would like to move the file.

I have gone into the "Offline Folder File Settings" dialog box where the path is located, however, it is dimmed out and cannot be changed.  This is through Outlook-->Tools-->Options-->... or Control panel-->mail-->...

FYI:  I am an admin on the machine. Outlook 2003 SP2 fully patched, Exchange 2003 sp2 fully patched.

I also tried creating the registry key(s) specified in:  http://support.microsoft.com/kb/896591/ but had no success.

Can anyone tell me what I am doing incorrectly or what the problem is?

Thanks.
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Question by:slsmith
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Accepted Solution

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czcdct earned 500 total points
ID: 18866040
Plan here is to go in and disable cached mode and apply.
Then you can go in and disable using the OST.  
Then you can move the OST to where you need.
Then go back and enable using the OST and browse to where you've moved it to.
Then finally click to enable cached mode again.

Yes, it's a damn stupid set of steps. Don't shoot the messenger :)
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Author Comment

by:slsmith
ID: 18877708
Thanks for the answer - you were right on.
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