Greetings toyou all;
I urgently need this resolved so I can use a CD I bought for my tax return... Ugh!
I see this on my Device Manager for my CD/ROM: TSSTCorp CDW/DVD TS-H492a
The error on my Device Manager's Properties says: Windows cannot initialize the device driver for this hardware. (Code 37)
My CD stopped working about a week ago and I assumed I could simply reinstall the driver that may have been damaged or corrupted (
I even thought it could have been caused by an error during a Registry Mechanic Scan and Cleaning, but doing a restore did not help. I then tried to re-install the driver which I thought was somewhere in my hard drive because I do not have the Manufacturer's CD but that too did not find anything at all.
Cam someone please guide me through the steps of WHERE to get a driver for this hardware, which I have no idea who made it.
I did look in Google and typed in variations of this but did not find a clear understanding of who the manufacturer is, or what to do or where to go to fix this or even get the driver and fix this once and for all.
Thank you all in advance...