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why is wireless connection saying "Validating identity"

Posted on 2007-04-07
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Last Modified: 2008-12-21
I have a supplystream modem for hardwired and wireless access. I have a notebook with a wireless card and am trying to utilize it. It finds the wireless network okay but won't connect. Under status it says "Validating Identity"

I have tried finding the solution with absolutely no luck. Any ideas?
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Question by:jorew53
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Expert Comment

by:jekl2000
ID: 18869249
Make sure you have wireless security disabled and see if it will connect.
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Author Comment

by:jorew53
ID: 18869331
Where do I disable the wireless security? I  tried the authentication tab under the wireless network properties
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by:eglone
ID: 18869558
What version of windows are you using?
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jekl2000 earned 500 total points
ID: 18869609
In order to turn off security, you have to connect to the routers web interface and find the wireless security settings. It may not be on, but when having problems its best to turn it off. It will probably be WEP or WPA.
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Author Comment

by:jorew53
ID: 18869840
Thanks, figured out the key number by turning off the data encryption
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Expert Comment

by:jaiminiram
ID: 21043051
Another reason is that "Enable IEEE 801.x authentication for this network" under Authentication Tab of the wireless connection is on. Untick this and disable-enable the network connection.
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Expert Comment

by:broozm
ID: 23223761
"Enable IEEE 801.x authentication for this network" under Authentication Tab of the wireless connection is on. Unticking this worked for me.. although what that option is actually for and why it should be on by default if not required is beyond me...

I read another reason could be a time mismatch (if you forget to set your router time and the certificate is then out of date).. but not sure on that one.
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by:broozm
ID: 23223816
GREAT feature, btw (that we can add comments or follow-ups after the question has closed!. Been needing this for years! (Another reason EE is the BEST!) :)
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